Manager, Digital Product Management (Subscription, Billing, Invoice)

Federal Express Corporation is seeking a Manager of Digital Product Management to lead a cluster of related products and drive product strategy across multiple teams. The role involves managing product managers, coordinating roadmaps, and advocating for customer needs while ensuring alignment with company objectives.

Responsibilities:

• Set the strategic direction for a product group, aligning to company objectives and customer needs
• Manage a team of PMs or lead without authority across squads to deliver against shared goals
• Coordinate roadmaps across interdependent teams and ensure clear prioritization across the portfolio
• Elevate product quality, consistency, and measurement by mentoring and reviewing team deliverables
• Partner with engineering, design, marketing, and analytics to ensure holistic product planning
• Advocate for customer and business needs with senior leadership and translate strategy into execution
• Drive planning, budgeting, and reporting for your area, balancing quick wins with long-term vision

Requirements:

• Bachelor's degree in Business, Computer Science, Engineering, or a related field. In lieu of a degree, 9 years of practical experience may offset education requirements
• 5 years of experience in product management, with at least 3+ years in a senior or lead product management role
• Proven track record of managing the development of digital products from ideation through launch and beyond
• Strong understanding of agile methodologies and experience working in an agile development environment
• Experience with data analysis and using customer insights and metrics to inform product decisions
• Excellent communication and leadership skills, with the ability to influence and engage stakeholders at all levels
• Experience managing complex, cross-functional product initiatives, particularly in a fast-paced, technology-driven organization
• Strong technical background, with the ability to engage in technical discussions and understand technical constraints and opportunities
• Experience in digital product management within e-commerce, SaaS, or similar industries
• Familiarity with tools such as JIRA, Confluence, Aha!, and analytics platforms (e.g., Google Analytics, Mixpanel)
• Passion for staying informed about industry trends, market dynamics, and emerging technologies
• Experienced people leader managing product and program managers delivering subscription, billing, and invoicing platforms; drives operating rigor, roadmap clarity, and measurable revenue outcomes
• Experience building scalable monetization infrastructure while improving operational excellence