ESIS Recovery Representative

Responsible for pursuing recoveries from the Division of Federal Employees’ Compensation (DFEC) of the U.S. Department of Labor under the War Hazards Compensation Act (WHCA). Collaborates with the Recovery Services International (RSI) War Hazard Recovery Claim Assistant to initiate new assignments, prepare recovery packets, and allocate recovery checks received from the DFEC.

Key Responsibilities

• Register cases in PCRS (RSI’s Recovery System)
• Enter required file notes into ECOS
• Attach correspondence into WorkView
• Monitor claims to ensure all criteria are met for reimbursement filing
• Communicate with the claims team and insurance carrier to resolve issues and facilitate packet completion
• Prepare War Hazard Recovery Packets by compiling supporting documents and sending them via email (through Kiteworks) to counsel for submission to the DFEC Special Claims Unit (SCU)
• Coordinate with counsel regarding packet status and completion
• Communicate with the Special Claims Unit (SCU) about the results of packet reviews
• Upon reimbursement and receipt of recovery checks from the U.S. Treasury, perform a self-audit for accuracy and communicate the closing statement to the claims team and insurance carrier
• Allocate recovery checks and provide instructions to the RSI War Hazard Recovery Assistant
• Reconcile RSI’s master record in SharePoint for Recovery Files with claims data from Global Risk Advantage (GRA) on a monthly basis
• Adhere to RSI Best Practices

• 3–5 years of experience in claim handling or other recovery functions preferred
• Strong organizational and planning abilities
• Familiarity with insurance operations, particularly claims and recoveries, preferred; knowledge of Chubb and its structure is a plus
• Ability to work both independently and collaboratively within a team
• Excellent communication skills
• Familiarity with financial processing and controls
• Proficient in PC applications such as SharePoint, Excel, and Word

The pay range for the role is $61,000 to $89,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

ESIS, a Chubb company, provides claim and risk management services to a wide variety of commercial clients. ESIS’ innovative best-in-class approach to program design, integration, and achievement of results aligns with the needs and expectations of our clients’ unique risk management needs. With more than 70 years of experience, and offerings in both the U.S. and globally, ESIS provides one of the industry’s broadest selections of risk management solutions covering both pre- and post-loss services.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.