Director - Microsoft Cloud & AI Solution Architecture (Global Service Provider/Central Region)

Key Responsibilities:

 

Maximize Account Engagement

• Engage as a trusted C-suite advisor to shape and advance Microsoft Cloud and AI transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Healthcare, Life Sciences, Oil & Gas, Retail, or Business Services
• Proactively identify and qualify high-impact transformation opportunities that align with customers’ Cloud and AI strategies
• Collaborate across WWT solution areas to craft integrated, outcome-driven strategies that position WWT as the Microsoft partner of choice
• Lead cross-functional teams to architect scalable, secure, and high-performing Microsoft Cloud and AI solutions that support enterprise transformation goals

Solutions Leadership

• Work with WWT account teams to educate on Microsoft Cloud and AI capabilities and drive business development and sales 
• Work with Sales engineers/Cloud consultants to review and validate understanding of customer requirements and translate initial scope into actionable items 
• Build relationships across the organization to scope and deliver cross-functional and cross-domain solutions such as Digital, Security, AI, Analytics, Automation, and Enterprise Architecture 
• Spearhead the strategic design of innovative solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities
• Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines, and costs. 
• Partner with delivery and sales leadership to ensure solutions seamlessly transition from proposal to execution, enabling rapid value realization and measurable business outcomes
• Develop a trusted partner relationship with Microsoft technical sales leaders, expanding opportunities across accounts and regions

Market and Thought Leadership

• Represent WWT as an industry thought leader in executive client forums, industry events, and strategic roundtables, particularly within the Microsoft ecosystem
• Provide competitive and market intelligence to shape WWT’s strategic positioning and future solution development
• Drive increased client engagement and pipeline growth by serving as a visible industry leader who influences strategic buying decisions

Technical Leadership

• Serves as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships
• Deliver with strong analytical, quantitative, and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance
• Represent WWT’s technical expertise to team members and customers through an in-depth knowledge of Microsoft Cloud and AI technologies
• Maintain expert level knowledge on WWT solution offerings and industry cloud technologies including the completion of assigned courses and relevant certification exams when applicable. 
• Stay current with emerging technologies and advancements within existing technologies 

 

Qualifications:

• A minimum of 15 years progressive experience in a related field required
• A minimum of 10 years of experience selling, scoping, designing, deploying, and/or implementing Microsoft Cloud and AI technologies aligned to industry best practices
• Bachelor’s Degree in a related field (i.e. Computer Science, Information Systems, or Engineering)
• Deep expertise consulting on large scale transformation with enterprise customers in Healthcare, Life Sciences, Oil & Gas, Retail, or Business Services
• Deep understanding of Microsoft Cloud and AI ecosystem products and solutions
• Experience with complex commercial models including strategy-led consulting, implementation and managed services, and transformation programs
• Proven ability to shape and close large strategic advisory engagements that lead to downstream implementation services
• Proven ability to act as a thought leader in executive client settings, industry forums, and strategic briefings
• Proven ability to provide market intelligence and competitive insights to inform customer strategy and internal GTM initiatives
• High proficiency at collaborating, managing conflicting interests, and dealing with ambiguity
• Strong leadership qualities: able to have "presence" in senior exec client settings; capable of gaining the trust of customers; able to lead the WWT team within the account
• Intellectually curious: the desire to understand constantly evolving technology solutions and how they connect to business and IT outcomes
• Assertive, collaborative, self-starter with emotional intelligence as well as the capacity to learn and synthesize new information to provide customers and the WWT account team with useful insights
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
• Self-directed, with the ability to adapt to change and competing demands

• Experience working within segments of WWT’s Global Service Provider (GSP) business – TBX (TelcoBuy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming.

Strongly Desired Skills:  

• Expert-level industry certifications related to Azure Cloud Platform (i.e. Azure Solutions Architect Expert, Azure DevOps Engineer Expert)
• Specialized expertise in one or more of the following:
• Cloud container management and Kubernetes platforms (i.e. AKS)
• Cloud AI and data platform technologies (i.e. OpenAI, Azure Synapse, Fabric)
• Cloud strategy and adoption patterns
• Cloud modernization and migration
• Application architecture and development in the cloud (i.e. .NET Core, Java, etc. in Azure Functions, App Services or containers)
• Core Cloud infrastructure – Networking (i.e. ExpressRoute, vWAN), Security (i.e. Azure Firewall, 3rd party ISVs), Compute, and Storage
• CI/CD pipeline development for automated cloud infrastructure using Infrastructure as Code (i.e. ARM/Bicep, Terraform, Ansible), application code deployments (i.e. GitOps) and associated agile tools (i.e. Azure DevOps, JIRA, etc.)   
• Experience working with and integrating other vendors such as VMware, Palo Alto, NetApp, Red Hat and other cloud technologies and ISVs
• Experience and working knowledge of infrastructure concepts and technologies such as Virtualization, Networking, Data Center, and Security

 

Want to learn more about Consulting Services? Check us out on our platform: https://www.wwt.com/consulting-services

 

Travel: 20%

 

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $225,000 - $250,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

 

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

 

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

 

If you have any questions or concerns about this posting, please email
taposting@wwt.com.

 

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#LI-REMOTE

Qualifications

*This position will require someone who is located in the Central region of the United States (St. Louis Preferred)*

 

Why WWT

 

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

 

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

 

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

 

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

 

What is the Solutions Consulting & Engineering Team and why join?

Solutions Consulting & Engineering is an organization that is customer-focused and solutions-led. We deliver end-to-end and emerging solutions to drive customer satisfaction and increase profitability and growth. Our world-class management consulting, delivery excellence, and engineering brilliance enable our success. We embody the OneWWT mindset by bringing the right talent at the right time from anywhere within WWT to solve our customer’s problems. Our goal is to bring together business acumen with full-stack technical know-how to develop innovative solutions for our clients’ most complex challenges. 

 

Position Overview:

 As a Director – Microsoft Cloud Solution Architect, you function as both a consultant and technical leader. As a consultant, you will meet with the business and IT leaders of our clients, understand their ambitions, and pain points, and develop a vision of how to best solve their problems. As a technical leader, you will actualize the vision by solutioning complex engagements involving WWT's service offerings and technical teams. 

 

You will partner with WWT account teams, executive sponsors, services sales, and C-suite stakeholders to shape and close Microsoft Cloud and AI engagements that transform their technology landscape and provide meaningful business value while driving adoption of Microsoft solutions.

 

This role requires deep subject-matter expertise in Microsoft Cloud and AI technologies, a strong understanding of industry trends and competitive landscapes, and the ability to articulate strategic value in executive boardroom settings. You will help shape the customer vision, influence large transformation opportunities, and position WWT as a trusted strategic partner driving measurable business impact. In this role, you will also serve as an industry thought leader, bringing forward cross-industry perspectives and innovation insights to shape client strategy.

 

*This role would support the Global Service Provider (GSP) sales region which is focused on serving large telecommunications and service provider companies with segments focused on TBX (TelcoBuy), Telecommunications, CSP (Communications Service Providers), Media, Entertainment & Gaming.*