Administrative Assistant

Description

About RapidFire Safety & Security

RapidFire Safety & Security is a leading provider of fire life safety and security solutions, earning customer trust by delivering exceptional value through strategic acquisitions, allowing us to drive organic growth in every market through the excellence of our teammates.

Job Summary

The Administrative Assistant is responsible for a variety of tasks including but not limited to, managing schedules, coordinating meetings, handling correspondence, and performing general clerical duties.

Responsibilities:

· Answer phones

· Write and distribute emails, correspondence memos, letters, and forms.

· Create and maintain both electronic and physical filing systems.

· Provide administrative support to field technicians and management.

· Schedule and confirm appointments with customers.

· Assist customers with their account questions, issues, and scheduling.

· Update and maintain customer accounts and information.

· Performs other tasks as required.

Competencies:

· Strong written and verbal communication skills.

· Excellent customer service skills.

· Superior attention to detail and accuracy.

· Ability to handle multiple projects at once, switching between various tasks quickly.

Knowledge, Skill & Other Requirements:

· Highschool diploma, or GED/equivalent; required.

· 1-2 years clerical and/or customer service experience preferred.

· Proficient in NetSuite

· Must be legally authorized to work in the United States.