Product Owner, Digital Onboarding & Origination (Deposits, Cards & Lending)

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

We’re building the future of consumer digital banking at scale, and this role sits at the center of that mission. As a Digital Product Owner II, you will define, deliver, and optimize customer-facing digital experiences across mobile, web, and emerging channels. You will work in a “just-right” environment—small enough to truly own your product roadmap, yet large enough to be supported by dedicated Engineering, Design, Data, and Risk partners.

You’ll tackle ambiguous problems, bring structure to complexity, and ship meaningful customer impact. With expanded scale and integration work tied to the Comerica acquisition, you’ll have the opportunity to lead high-visibility, high-impact initiatives from day one.

You will sit within yards of the people you need to get the job done (and escalate when needed)—CTOs, CIOs, Product Leaders, and Strategy Officers—so decisions happen fast.

We want smart, driven people who love to solve tough problems—especially ambiguous ones that require structured thinking and cross‑functional collaboration.

And yes, you may have heard the news: we’re acquiring Comerica —which means plenty of real, meaty problems (and customer impact) from day one.

Post‑close, we become the **ninth‑largest U.S. bank** with approximately **$290B** in assets—so you’ll be building for customers at national scale. In addition to company-wide growth, the Bank recently won the JD Power award for Best Mobile App. Joining our team means joining the team that had a strong hand in that distinction.

What You’ll Do

Lead With Ownership

• Drive the strategy and roadmap for digital product experiences across mobile apps and browser platforms.

• Set outcome-based roadmaps to ensure teams focus on the highest-impact work. Deliver Customer Value Fast

• Partner with Agile Scrum teams in end-to-end product delivery: backlog creation, user stories, sprint planning, QA support, and demos.

• Launch, test, and iterate on key customer journeys such as onboarding, authentication, payments, alerts, and self-service.

Turn Ambiguity Into Clarity

• Translate insights into clear requirements and testable hypotheses.

• Collaborate with research partners on usability testing, concept validation, and co-creation.

Influence Across the Organization

• Work cross-functionally with Engineering, UX, Operations, Legal, Compliance, Risk, Fraud, and line-of-business partners to align on key decisions.

• Ensure digital initiatives deliver both business impact and meaningful customer value.

Scale What Works

• Manage vendor integrations and optimize for reliability, performance, and cost efficiency.

Measure What Matters

• Track KPIs to drive adoption, reduce friction, and lift customer sentiment (NPS/CSAT).

• Keep stakeholders informed and ensure servicing teams have accurate product materials.

How We Work

• Ownership with leverage: You own outcomes, supported by strong cross-functional partnerships.

• Lean discovery & iterative delivery: We ship, learn, and improve continuously.

• Risk as an enabler: Controls are built in upfront so customer experiences are safe and compliant.

• Real scale: Integration and modernization create meaningful challenges with national impact.

Risk & Compliance Accountability

You will identify, assess, manage, monitor, and report risks of all types while ensuring a positive customer experience. You will operate within the Bank’s risk appetite, follow policies and procedures, elevate concerns, and foster transparency.

Qualifications

• Bachelor’s Degree or equivalent experience required.

• 5–7 years of related experience.

• Demonstrated success in strategic development and program execution with Consumer and Business banking digital products such as:

  • Money Movement

  • Online Bill Payment

  • Transfers

  • Payments

  • Credit/Debit Card Self-Service features

  • Authentication

  • Alerts

• Solid digital product management background.

• Experience working in Agile development preferred.

• Ability to have fun and a willingness to try new things and challenge the status quo.

• Effortlessly collaborative with strong intellectual curiosity and creative problem-solving.

• Strong analytical skills with ability to work through complex concepts/data and present well‑thought‑out, simple solutions.

• Ability to self-motivate and work well independently and with different teams.

• Strong presence with ability to interact with and influence all levels of the organization.

Product Owner, Digital Onboarding & Origination (Deposits, Cards & Lending)

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Cincinnati, Ohio 45202

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.