Manager, Business Insights (ALO Ops) HYBRID

Are you passionate about being part of a team at a Fortune 100 company with nearly $70 billion in annual sales that delivers extraordinary care to help individuals and businesses prepare for and protect their future? If so, then Nationwide Financial could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

The Manager, Business Insights will lead ALO’s data strategy and mature how the organization leverages data, reporting, analytics, and AI‑enabled insights to drive business decisions. This leader will introduce governance, prioritize demand, and create consistency across all reporting and analytics efforts within ALO.

This role directly leads the ALO Data & Reporting team, ensuring scalable processes, clear prioritization, and excellence in execution. The manager will also partner closely with Shared Services and Enterprise Data Governance teams to establish aligned standards, tools, and data definitions.

Key Responsibilities

• Lead ALO’s Data & Insights Strategy:
  Establish long-term strategy for data utilization, analytics capabilities, dashboards, automation, and insight generation.
• Create Governance & Prioritization Models:
  Introduce intake processes, project governance, and alignment mechanisms to ensure work ties directly to ALO and enterprise strategy.
• Partner Cross-Functionally:
  Represent ALO with Shared Services, Data Governance, and enterprise analytics groups to ensure consistency in processes, terminology, and standards.
• Team Leadership:
  Provide people leadership to 3 direct reports. Foster growth, strategic thinking, and consistent delivery across the team.
• Operate as a Player-Coach:
  While this is primarily a strategic role, candidates must have sufficient hands-on data/analytics proficiency to guide work and build credibility with senior technical talent.
• Drive Innovation in Data & AI:
  Leverage emerging tools, including AI/ML, to improve decision-making, efficiency, and process outcomes.

Required Skills & Experience

• Strong experience leading analytics, business intelligence, or data strategy initiatives.
• Hands-on experience with data tools, dashboards, or analytics environments.
• Ability to lead highly technical teams and translate complex data into business value.
• Experience building governance, standards, or scalable reporting frameworks.
• Strong communication, prioritization, and stakeholder management skills.

Strongly Preferred

• Experience with Snowflake, Dataiku, Power BI, and Power Apps.
• Background in AI implementation or leveraging AI within business processes.
• Prior experience in insurance, annuities, or life operations (not required due to SME strength on team).

This position will be hired on a SuccessFlex basis.

The hired associate must reside within 35 miles of the following location(s):

Grandview: 1000 Yard Street Grandview OH, 43215

Work schedule: 2 days in office, 3 days remote.

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Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, analytical aptitude, and collaboration. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Manager, Business Insights, you’ll be responsible for leading a team to obtain knowledge and insights from data, manipulate internal and external data through R/SAS/SQL/Python, perform diagnostic and inferential analysis, investigate complex business concerns using data, statistical techniques, analysis or visualization techniques, and communicate key findings to business partners. Your focus will be to make certain that your team maximizes the insight gained from internal

Job Description

Key Responsibilities:

• Builds and maintains relationships and serves as a trusted business advisor to clients, internal risk partners and other stakeholders. Creates partnerships across the company to ensure methodologies and assumptions used are aligned with corporate practices.

• Responsible for crafting, packaging, and communicating actionable insights to business partners.  Ensures that insights developed by team are positioned to be action oriented.

• Leads team that participates in the development of the scope, risk/control matrix, project timelines and assignments. Plans and manages execution of team's work. Work may span more than one project or focus area. 

• Collaborates with leadership to develop financial and operational strategies for business unit. Consults with business partners to understand, align and deliver work that supports business objectives and priorities. 

• Leverages statistical inferencing when conducting analysis.  Communicates significance in findings when working with business partners

• Leads associates in analysis preparation and use of information systems, software, and related sources of information. Trains team-members on proper ways to conduct analysis.

• May support the research, analysis, and presentation of information by monitoring external sources, creating custom reports, compiling, and summarizing information, producing supporting documentation and exhibits and verification of information received from external sources.

• Manages special projects and serves as data/technical lead and contact for immediate team members and associates from other areas of the company.

• Responsible for associate management, including performance management, salary planning and administration, training and development, workflow, and organizational planning, hiring and placement and disciplinary actions.

• Serves as a subject matter expert for business areas in the intake and prioritization of data, reporting, analysis, and advanced statistical work.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director/Associate Vice President and leads team of Business Insight professionals.

Typical Skills and Experiences: 

Education: Undergraduate studies in computer science, management information, business, mathematics, or related field with post-graduate studies preferred.

Experience: Typically, eight or more years of experience in data extraction, data manipulation, data visualization, financial and operational measurement. Detailed experience with data-extraction problem solving; working with large structured and unstructured data sets and databases to create understandable and relevant analysis. Leadership (direct or indirect) experience preferred. Professional experience in insurance, financial services or a related industry preferred.

Knowledge, Abilities and Skills:

In-depth knowledge of business policies and procedures, customer service concepts and practices. Working knowledge to build and maintain ad hoc and standard analysis, including data visualization and business intelligence tools. Validated understanding of and working knowledge to conduct extraction of data for functional and operational measurement. Strong communication skills for interaction with others. Ability to understand business processes and the data produced by them. Ability to understand functional and operational measurement needs, analyze data requests and interpret business problems into solutions. Ability to work under tight time constraints. Capable of developing distinctive and understandable data visualizations.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values:  Regularly and consistently demonstrates Nationwide Values.

Job Conditions: 

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Occasional travel, nonstandard or extended work may be required based on project needs.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.

The national salary range for Manager, Business Insights : $108,000.00-$200,000.00

The expected starting salary range for Manager, Business Insights : $108,000.00 - $162,000.00