Installation & Service Representative

Position Summary

Reporting to the Manager, Installation & Service, the Installation & Service Representative is responsible for installation of Cobalt60 sources, Nordion’s key product line used to sterilize surgical and medical disposables In addition, you will be responsible for replenishment, maintenance, repair, and other related field service duties. You will work cross functionally with internal and external stakeholders, and contribute to various projects related to industrial sterilization equipment. In this customer facing role, you will have the opportunity to travel globally.

Responsibilities 

Installation of Nordion products into large full scale production irradiators.

Participate in the assembly and testing of irradiator equipment as required.

 

Upon becoming full proficient through our dedicated training program you will:

 

·        Have oversight responsibility for the junior/new or developing installers when in the field conducting cobalt loadings

·        Participate in the training and development of the junior/new or developing installers

·        Organize, schedule and execute Co-60 installation projects

·        Load and un-load  Cobalt-60 into Nordion and non-Nordion Production Irradiator Equipment

·        Complete all Co-60 loading documentation, safety checks and maintenance checks on Nordion production irradiators

·        Prepare Co-60 source return shipments and documentation

·        Maintain toolboxes and equipment used for Co-60 installation projects.

 

In addition, under the direction of the Project Engineer and/or Technical Service Specialist

·        Assist with the assembly/installation, testing, troubleshooting, maintenance of Production Irradiator equipment and all mechanical/electrical work associated with the assembly, testing and commissioning of Production Irradiators.

·        Support the commercial team in ensuring customer satisfaction through delivery of Nordion products and services. Communicate issues and assist in resolution / action plans as determined by the appropriate stakeholders.

·        Contribute to safety culture and identify areas of improvement to management 

 

Qualifications

Education:

Electrical license (309A or 442A)  or  Electrical Technician with 3-5 years of relevant experience or

Millwright license (433A ) or Instrumentation technician license (447A). 

A 4th year apprentice would also be considered for any of the above listed trades.

Field service or project coordination role with demonstrated success in nuclear, electrical, or mechanically focused projects is an asset.

Skills and Competencies

Strong interpersonal skills

Strong verbal and written communication skills, with demonstrated experience interfacing with the customers. Able to communicate cross functionally with multiple internal and external stakeholders.

Organized and concise in order to complete documentation in a GMP environment and follow standard operating procedures.

Additional Requirements

Overtime is required.

Able to travel internationally (required to travel an average of 180 days per year).

Nordion requires pre-employment medical screening to be accepted as cleared prior to start date. 

Background verification includes FBI fingerprinting and criminal record check

Valid Canadian passport.

Valid driver’s license.

Physical Job Demands:

Good manual dexterity and grip strength.

Lift at least 25kgs on an occasional basis.

Sustained physical work in a hot environment (destination dependent).  

May require work in confined places.

May require working from heights. 

Training Required:  Must complete all required training and certification as a Nuclear Energy Worker.

 

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®. Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year. Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 8 of the top 10 global pharmaceutical companies. 

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries. Learn more about Sotera Health at soterahealth.com.