
Deliver a high level of professionalism and customer focus in all interactions, helping create value for both customers and the company.
Support Sales Executives with day-to-day sales activities, including following up on existing and potential business opportunities.
Support with Preparing and sending rate quotations to customers under supervision.
Monitor quotations, tenders, and customer performance, and assist with follow-ups as needed.
Provide clear and accurate handover information to the Customer Service team.
Coordinate with Sales Support in the preparation and submission of bids/tenders using relevant systems and tools.
Assist Customer Service with resolving customer-related issues when required.
Validate and input new customer data into internal systems (e.g., Salesforce and FIS).
Update CRM systems with customer interactions, rate offers, follow-ups, and KPI-related information.
Support relationship-building activities and help identify opportunities to grow the customer portfolio alongside the Sales Executive.