Junior Salesforce QA/Business Analyst

Our Company   We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.   Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.   Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.  

The role:

We are looking for a detail-oriented and proactive Junior Salesforce QA / Business Analyst to support requirement gathering, functional validation, and quality assurance activities on the Salesforce platform.

This hybrid role requires strong analytical skills, basic Salesforce functional knowledge, and hands-on experience in testing and documentation.

 

Business Analyst Responsibilities

• Gather and document business requirements from stakeholders.
• Prepare Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Create user stories and acceptance criteria.
• Conduct requirement walkthroughs with technical teams.
• Support UAT coordination and business user communication.
• Assist in solution validation and functional clarification.

 

QA Responsibilities

• Prepare test scenarios, test cases, and test data.
• Perform functional, regression, and integration testing in Salesforce.
• Validate configurations related to:
• Objects & fields
• Flows & validations
• Reports & dashboards
• Log defects, track them, and retest fixes.
• Support UAT cycles and provide post-deployment validation.

 

What You’ll Bring:

• 1–2.5 years of experience in Salesforce QA / BA role.
• Basic understanding of:
  • Sales Cloud / Service Cloud
  • Salesforce data model
  • Profiles & permission sets
• Experience with:
  • Writing test cases and test execution
  • Requirement documentation
  • Jira or similar tracking tools
• Good understanding of SDLC and Agile methodology.
• Strong analytical and communication skills.

 

Preferred Qualifications

• Salesforce Administrator Certification (good to have)
• Experience working in UAT coordination
• Exposure to integrations or API validation (basic level)

 

Soft Skills

• Strong attention to detail
• Clear communication skills
• Ability to coordinate between business and technical teams
• Ownership and proactive follow-up

  About us   We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.  

#LI-RR1

 

 

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.