Specialist, Territory Planning & Analytics

Global Sales & Services Operations (GSSO) is the team that helps shape Gartner's mission-critical sales priorities and works with sales leaders to drive tactical and analytical insights. As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales force, which delivers $6B+ in annual revenue and working to drive sustained double-digit growth. You will partner with business leaders across Gartner to support a global sales force comprised of more than 5,000 associates who sell to every major function, industry and market sector around the world.

About the role:

The role is part of the Territory Planning & Analytics (TP&A) team in GSSO. The TP&A team is focused on designing the optimal territory investment, design and alignment strategy to maximize Sales (and Services) productivity.

The Specialist will join the Territory Contact & Enrichment Team in TP&A that use various tools and platforms driven by automation and analytics to empower sellers with high quality bullseye prospect contacts quickly, pro-actively, accurately and at scale in a prioritized and streamlined manner.

What you will need:

Research & Data Analysis

• Conduct in-depth research on prospects and former clients, delivering timely and accurate insights.

• Maintain data integrity by regularly updating and analysing datasets; support reporting needs.

• Manage and optimize data tools and platforms (e.g., automation tools, Excel, ZoomInfo, Lusha, D&B Hoover’s).

• Evaluate and onboard new prospecting platforms to drive year-over-year growth in contact delivery.

Project Management & Collaboration

• Lead and execute assigned work streams with minimal guidance, building strong process knowledge.

• Collaborate on ad-hoc operational projects and foster relationships with cross-functional stakeholders.

Stakeholder Engagement & Problem Solving

• Address sales escalations and partner with teams to identify gaps, solve problems, and enhance processes.

• Engage stakeholders across functions to deliver tangible value.

Reporting & Analytics

• Conduct regular analysis of prospecting and enrichment platforms to ensure maximum return on investment (ROI).

Operational Excellence & Mentorship

• Drive operational excellence by simplifying processes, implementing best practices, and supporting process transitions.

• Mentor and train team members on tools and processes, ensuring robust data checks and high-quality sales operations.

What you will need:

• Bachelor’s degree (preferably STEM) and 2+ years’ relevant experience in prospect research, client service, or sales operations.

• Strong sense of ownership, drive, and a willingness to challenge the status quo.

• Excellent problem-solving, quantitative analysis, and communication skills.

• Proficiency in Microsoft Office (Excel, PowerPoint, Think Cell); knowledge of VBA/Macros and Power BI is a plus.

• High attention to detail, urgency, and commitment to quality standards.

• Strong organizational and time management skills, with a focus on process improvement.

• Quick learner with a champion mindset; experienced in working with multiple stakeholders across geographies.

What you will get:

• Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

• Collaborative, team-oriented culture that embraces diversity

• Professional development and unlimited growth opportunities

#LI-SJ1 #GSSO

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.

Job Requisition ID:107621

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