Glean is the Work AI platform that helps everyone work smarter with AI. They are seeking a Senior Solutions Engineer to partner with sales, design, demo, and prove the value of their Work AI platform for customers, while leading technical discovery and architecting integrations.
Responsibilities:
- Partner with Account Executives to navigate complex, multi-stakeholder deal cycles with C-level executives
- Create and demo custom environments based off of customer industry and line of business
- Run and manage a technical POC cycle
- Perform customer facing activities including technical discovery calls
- Lead security based conversations to make customers comfortable with Glean’s security posture
- Work cross functionally with product and engineering to deliver customer request and be a voice of the customer
- Develop ROI and business justification reports and presentations
Requirements:
- 10+ years of sales engineering or solution consulting experience in a SaaS organization
- Bachelor's degree in CS or a related field
- Excellent written and verbal communication skills
- Highly motivated, driven and self-starting individual
- Ability to work in a fast paced, team environment
- Clear examples of partnering with AEs to run technical deal cycles with Enterprise customers
- A consultative approach with solving your customer's business challenges and having a track record of successfully overcoming technical and security objections
- Familiarity with any cloud environment (GCP, AWS, Azure), Agent frameworks or Workflow orchestration tools (e.g., LangGraph)
- Understanding of LLMs and embeddings (e.g., tokenization, context windows, grounding, RAG basics) and prompt-engineering fundamentals
- Proficiency in Python or Java
- Ability to configure, monitor and maintain API based integrations