Bilingual Customer Service Representative - Spanish-English - Remote USA

TTEC is a company dedicated to enhancing customer experiences through a combination of humanity and technology. In this role, you will be responsible for resolving escalated customer calls and ensuring a positive customer experience.

Responsibilities:

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Requirements:

• 6 months or more of customer services experience
• High school diploma or equivalent
• Great written and verbal communication skills in Spanish-English
• Computer experience
• High speed internet (>15 mbps)