VP, Product Management

Trackforce is transforming the way physical security operations are managed worldwide through their leading SaaS platform. The Vice President of Product Management will lead the strategic direction and execution of the product portfolio, focusing on transitioning to intelligent, data-driven ecosystems and empowering modern security solutions.

Responsibilities:

• Own and evangelize a comprehensive product roadmap that transitions Trackforce from a workforce management system to a predictive intelligence hub
• Develop features and enterprise dashboards that allow C-suite customers to extract actionable value from security data (e.g., optimizing real estate footprint, facility maintenance, and operational efficiencies)
• Continuously monitor the physical security and IoT landscape to ensure Trackforce remains ahead of market disruption
• Evolve our mobile applications to push real-time, predictive threat alerts and dynamic risk priorities directly to guards in the field, facilitating a proactive response model
• Lead the integration of our visitor and access modules with third-party biometric hardware, facial recognition, and behavioral profiling to authenticate true identity rather than just credentials
• Champion the use of AI, machine learning, and big data to automate threat detection, filter false positives from video analytics, and generate intelligent routing based on risk hotspots
• Foster deep collaboration across Engineering, Sales, Marketing, and Customer Success to ensure seamless product launches and go-to-market strategies
• Build, mentor, and lead a team of high-performing product managers, fostering an agile, innovative mindset that encourages risk tolerance and rapid iteration
• Balance risk management with delighting the customer by ensuring our software remains a seamless, frictionless part of the security professional's daily experience

Requirements:

• 10+ years of progressive product management experience in B2B SaaS, with at least 5 years in a senior leadership role (VP or Senior Director)
• Domain Expertise: Strong familiarity with the physical security industry, workforce management, or facilities management software
• Technical Acumen: Proven track record of launching products that leverage big data, AI/machine learning, IoT sensors, or video analytics
• Strategic Execution: Demonstrated ability to translate a broad, human-centric vision into an actionable roadmap with clear business cases and ROI/ROD metrics
• Leadership: Exceptional communication skills with the ability to secure buy-in from the C-suite, align disparate business units, and inspire a product team