UX/UI Designer-with English and Spanish proficiency

Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences. They are seeking a creative and detail-oriented UX Designer to shape a large-scale digital appointment scheduling platform for the federal government, focusing on user-centered solutions and collaboration with various stakeholders.

Responsibilities:

• Apply human-centered design and UX best practices to design high-profile, public-facing government applications
• Create user personas, journeys, wireframes, prototypes, and refine UIs to communicate design concepts effectively
• Develop clear, concise content in English and Spanish to enhance usability
• Ensure compatibility with assistive technologies (e.g., screen readers) through comprehensive testing
• Collaborate with designers, researchers, engineers, and product managers to align solutions with project requirements and timelines
• Use analytics tools (e.g., Google Analytics, Crazy Egg) to analyze user behavior and iteratively improve usability
• Conduct accessibility testing to ensure compliance with Section 508 and WCAG 2.2 standards
• Lead usability testing and gather feedback to continuously improve the user experience
• Support the development of design processes, workflows, and standards that improve design operations
• Stay current with design trends, tools, and techniques, and share knowledge to promote innovation and improvement
• Perform other relevant duties as assigned, trained, and qualified to carry out

Requirements:

• Bachelor's degree in a related field, plus at least four (4) years of relevant experience
• Demonstrated experience in UX design, preferably in a federal consulting or government environment
• Strong portfolio that demonstrates a range of UX design skills, including user research, wireframing, prototyping, and visual design
• Proficiency in design tools such as Sketch, Figma, or Adobe XD/CC
• Proficiency with tools such as GitLab, VSCode, Jira, and Confluence, enabling integration of design with Agile engineering workflows
• Demonstrated expertise with using accessibility testing tools such as Axe, WAVE and screen readers
• Understanding of human-centered design principles and methodologies
• Strong communication and collaboration skills, with the ability to work effectively in a team environment
• Working proficiency in English and Spanish (both reading and writing)
• Demonstrated familiarity with accessibility and Section 508 compliance guidelines
• Must be able to pass and maintain a Public Trust security clearance
• Experience with the Department of State, or government digital transformation projects
• Knowledge of digital appointment scheduling or public service technology