Key skills
AIProject ManagementCommunicationCollaborationPresentation SkillsCustomer Success
About this role
About Us
Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.About the Role
As the Project Coordinator you will play a key role in supporting the growth of franchise brands. In this role, you’ll help coordinate the day-to-day execution of marketing projects, working closely with internal teams and external clients to keep tasks organized and moving forward.
You’ll track project progress, submit task requests, and help resolve roadblocks to keep work on schedule. This role offers a strong opportunity to build project management skills while contributing to meaningful work that supports real businesses.
What your success will look like
- Execute tasks related to client requests and projects, including pre-launch activities such as content carryover, cataloging existing site information, and submitting internal tasks.
- Manage multiple tasks and small projects simultaneously, prioritizing work based on urgency and importance to ensure timely completion and alignment with client expectations.
- Coordinate with internal teams and departments to gather information, identify appropriate owners, and ensure tasks and projects move forward efficiently.
- Serve as a liaison between clients and internal teams, clearly communicating requirements to support effective collaboration and timely delivery.
- Provide clear updates to clients on project progress, timelines, task status, and potential challenges while partnering with stakeholders such as CMOs and VPs of Marketing for franchise brands to gather requirements.
- Maintain visibility into all brand requests, serving as the source of truth for task status while submitting and tracking internal requests such as product bugs, feature requests, and LSS tasks.
Who you are and what you bring
- Education
- Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.
- Experience
- 1-2 years experience in task management, customer service, or project management related roles.
- Experience with Monday.com or other task-tracking tools is a plus.
- Skills
- Ability to thrive in a fast-paced environment while managing multiple concurrent priorities and work streams.
- Strong organizational and prioritization skills.
- Excellent communication and presentation skills with the ability to adapt messaging for both technical and non-technical audiences.
- Ability to build strong relationships with internal teams and external clients.
- A solution-oriented and adaptable mindset.
- Ownership and accountability for projects and tasks.
- A tech-savvy professional comfortable collaborating with cross-functional teams.
Our Scorpion Values
Winning Mindset: When our clients win, we win.
Genuine Care: We only succeed when we are truly invested in our clients and each other.
Unmatched Results: We deliver more than expected–and then some–driving the best results and impacting lives.
Constant Improvement: We believe there is always a better way. We learn we ask “What if?” we build and then do it again.
Unbeatable Teamwork: We come from different backgrounds but have the same vision. We only get there by doing it together, as a team.
Compensation
We acknowledge that states have passed legislation promoting pay transparency. As a national employer, Scorpion has made the decision to post our expected pay rate or pay range (as applicable) in all our job postings, regardless of geographic location.
- The base salary range is $56,000 (entry-level) - $62,000 (highly experienced), exclusive of fringe benefits. If you are hired at Scorpion, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. Additionally, we believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the total salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
- The compensation package may also include incentive compensation opportunities in the form of discretionary bonuses or commissions.
Our Interview Process
We value your time and want to give you the best opportunity to showcase your skills. Here’s what to expect:
- Initial Phone Screen: 30-minute conversation with a recruiter to learn more about you and share details about the role.
- First Interview: 30-minute Zoom with the hiring manager to dive deeper into your experience and goals.
- Second Interview: 60-minute in-person panel interview with the hiring team.
Our Benefits
We invest in our employees by offering them diverse benefits from best-in-class carriers. These benefits provide enough choice and flexibility to keep our employees and their families healthy and happy—today and tomorrow.
- 100% employer-paid medical, dental, and vision insurance
- Flexible paid time off, so you can rest, relax, and recharge away from work
- Paid parental leave
- Paid cell phone and service
- Remote office allowance
- Professional development and development courses
- Regular manager check-ins to drive performance and career growth through Lattice