Quality Assurance I

General Summary

The Quality Assurance I is responsible for assisting the Quality Assurance function in daily operations. They support data collection, reporting, monitoring, and auditing to ensure compliance and drive quality-related metrics. This position is responsible for product safety, quality, and legality.

Primary Responsibilities

Support the collection of data and analyze for regulatory reporting; coordinate and develop reports and assessment tools to verify compliance.
Ensure quality metrics are adequately captured, analyzed, and communicated to management for improvement activities.
Assist in investigating and resolving product specification-related problems.
Participate in internal audits.
Ensure adequate controls are maintained regarding damage and safe transport of product within the warehouse.
Assist the Quality Assurance Manager with tracking and trending of KPIs and quality metrics to determine if corrective actions are needed.
Ensure a high standard of performance and conformance to Quality Management Systems.
Maintain consistent QA processes and documentation.
Perform basic inventory research activities within the Warehouse Management System (WMS).
Promote continuous improvement using established quality processes.
Support other quality and compliance-related activities as needed.

Education / Experience

High school diploma or equivalent required; some college preferred.
2--4 years of experience in a warehouse environment preferred.
Excellent verbal and written communication skills required.
Proficient in MS Word, Excel, and PowerPoint.
Customer service driven.
Strong team player.

Requirements, Perks, and Benefits (US -- Non-Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Ability to follow policies and procedures
Ability to read, write, and interpret information
Ability to add, subtract, multiply, and divide
Ability to use hands to finger, handle, or feel
Ability to sit, walk, or stand for the duration of the shift
Must possess visual acuity to perform essential job functions
Ability to conduct physical tasks with a full range of motion throughout the warehouse environment
Ability to lift/carry items up to 50 pounds

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)

Competitive Pay: FedEx Supply Chain offers competitive hourly rates depending on your location and experience.

Tuition reimbursement program
401(k) plan with company match after 1 year
Holiday pay and accrued paid time off (Vacation and PTO)
Medical, dental, vision, and voluntary benefits available on day one
Basic life insurance
Basic AD&D coverage
Supplemental Life and Supplemental AD&D
Short-Term and Long-Term Disability (for full-time employees after 180 days of service)
Paid parental leave for both moms and dads
Paid bereavement and jury duty

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

Quality Assurance 1

Key skills

About this role