First-Year Outreach Coordinator, Imperial Valley (Student Services Professional IV)

Position Summary

Are you a strategic enrollment professional who thrives at the intersection of access, outreach, and admissions policy? The First-Year Outreach & Admissions Coordinator (SSP IV) provides high-level leadership for first-year recruitment and admissions operations at SDSU Imperial Valley. This role designs and implements a comprehensive regional outreach strategy, leads the first-year admissions review process, and builds strategic partnerships that expand educational opportunity across Imperial County.

Operating with a high degree of independence and professional judgment, the Coordinator integrates recruitment strategy, admissions decision-making, transition programming, and financial aid communication to advance enrollment goals and student success. This position is ideal for an experienced student services professional ready to shape regional access pathways and influence institutional enrollment outcomes at a growing campus.

Key Responsibilities

• Strategic Recruitment Leadership: Design and execute a year-round regional recruitment strategy aligned with institutional enrollment priorities, with emphasis on Nursing, Public Health, and STEM pathways.
• Admissions Oversight & Policy Implementation: Lead the first-year admissions review committee, establish annual review timelines and priorities, ensure equitable and compliant application evaluation, and conduct post-cycle assessments to improve process effectiveness.
• Regional Partnership Development: Cultivate and sustain collaborative relationships with high schools, community colleges, educational agencies, and industry partners to strengthen recruitment pipelines and mentorship pathways.
• Program & Event Leadership: Direct high-visibility recruitment and transition initiatives, including Discover SDSU-IV, Explore SDSU-IV, and the Aztecs Leadership Institute, incorporating data-driven evaluation and continuous improvement.
• Complex Case Resolution: Serve as the campus escalation point for sensitive or complex admissions concerns, applying sound judgment and policy expertise to resolve issues and recommend procedural adjustments when patterns emerge.
• Data & Enrollment Strategy: Analyze recruitment and enrollment trends, manage CRM communication strategies, and align outreach efforts with financial aid engagement to improve yield and student access outcomes.

Position Information

• Full-time, benefits eligible, permanent/probationary position.
• Position is designated exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• The individual hired into this role will work on campus at the SDSU Imperial Valley Campus in Calexico, CA. Travel to local high schools and other destinations within Imperial County is expected on a weekly basis.

Department Summary

• Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Financial Aid and Scholarship Services, Out of State Recruitment and Strategic Partnerships, International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students attending both our San Diego and Imperial Valley campuses from their initial point of interest in SDSU to their graduation.

For more information regarding the Enrollment Services, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.

Possession of the below required knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

A master’s degree in counseling, Clinical Psychology, Social Work, or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Key Qualifications

• Bilingual in English and Spanish (required).
• Willingness and ability to travel to local high schools and other destinations within Imperial County on a weekly basis
• Demonstrated experience providing outreach, recruitment, advising, or counseling services to high school and/or college students and their families.
• Experience working effectively with diverse student populations and communities.
• Strong public speaking and presentation skills, with experience leading workshops, information sessions, or large-group programming.
• Working knowledge of SDSU and CSU systems, including admissions and registration policies and procedures.
• Experience using student information systems and/or customer relationship management (CRM) platforms to manage recruitment and admissions communications.
• Proficiency with Microsoft Office and Google Workspace applications.
• Ability to travel as needed and work flexible hours, including evenings and weekends, to support outreach and recruitment activities.

Licenses and Certifications

• Valid California Driver’s License or the ability to obtain one within 30 days of hire.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation:
 Salary is based on your experience, education, and qualifications, within the department’s budget and equity guidelines.

• CSU Classification Salary Range: $6,320–$9,014/month; hiring salary not expected to exceed $6,320/month.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community.  Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment.  We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. 

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. 

Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. 

SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by March 19, 2026  to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. 

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. 

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Taylor Smith at tjaress@sdsu.edu.