Social Media Coordinator

Social Media Coordinator

Hybrid - 2-3 days in our Canary Wharf Office

About Frive:

Frive stands for Food to Thrive – we help busy people thrive not only because our meals are healthy, balanced and made with 100% whole foods/ natural ingredients, but also because they’re ready to heat and eat in minutes – saving you an hour a day, or up to 7 hours a week, for what matters most. We’re the UK’s highest-rated meal prep brand, with over 20 million meals delivered, and we’re just getting started.

We work with people from all different backgrounds and communities and recognise our own biases. We strive to create a strong sense of belonging and believe we will be better equipped to achieve our goals by building a team that approaches problems from different angles, using different perspectives and experiences to solve problems. All qualified applicants will be considered and we have no regard for age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation. The more the merrier, and together we can achieve greatness

Mission:

To make healthy eating convenient, delicious and accessible, whilst championing locally sourced and organic ingredients.

Vision:

To inspire a global shift towards a healthier society by changing eating habits and restoring food to its purest form.

Values:

Take Ownership: We make independent decisions with confidence and ownership

Be Transparent: We share information openly and with intention

Communicate Openly: We communicate directly and honestly

Deliver High Performance: We foster an environment that attracts, retains, and rewards high performance

Be Agile: We encourage flexibility in our people by reducing blockers and prioritising their creativity and productivity

Role Overview

You will manage the day-to-day handling of Frive’s organic social accounts, ensuring content is published accurately, on time, and optimised per platform.

This role is operational and detail-oriented. You will take content once it has been delivered and manage the process from final asset to live post, including formatting, uploading, scheduling, caption input, and community management.

Responsibilities

Channel Management & Publishing

• Manage day-to-day publishing across all organic social platforms

• Set, schedule, and upload content according to content calendar

• Ensure platform-native optimisation (thumbnails, tags, link placement, etc.)

• Quality check all posts before publishing

• Maintain organised content libraries and scheduling systems

• Stay on top of platform best practices and AI tools that improve publishing efficiency and workflow

• Monitor post performance in real time and flag relevant conversations or opportunities

Community Management

• Monitor comments and DMs daily (in partnership with our CS team)

• Escalate sensitive queries appropriately

• Flag trends, FAQs, or recurring feedback

Performance Tracking & Reporting

• Track core platform metrics weekly and circulate results

• Flag posts performing above or below benchmarks for review

• Maintain reporting dashboards

This role ensures strategy and creative are executed flawlessly at platform level.

About you

• 1-3 years’ experience in social media

• Deep familiarity with Instagram, TikTok, LinkedIn platform mechanics

• Extremely detail-oriented

• Comfortable working behind the scenes

• Clear written communication skills

• Interested in brand-building and content ecosystems

Staff Benefits

Private Medical Insurance

25 days Holiday + Public

Bonus Scheme

A discount on our amazing food

Hybrid working pattern

Enhanced parental leave

What’s next?

If you are interested in learning more about the role and think this could be for you, then don’t hesitate and apply now. We look forward to hearing from you and love hearing from people who are passionate about our purpose and vision.