Business Performance & Insight Senior Manager

End Date

Sunday 29 March 2026

We Support Flexible Working – Click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

The role supports the Business Performance & Insights Lead in delivering workforce planning, cost management, and data‑driven analysis for the Commercial CIO. The candidate will help ensure integrated partnership across all BP&I deliverables while cultivating strong relationships with internal stakeholders. Key responsibilities include supporting strategic workforce planning, managing FTE and recruitment insights, contributing to multi‑year operating plans, and driving budgeting, reporting, and cost management activities. The role also provides CIO-specific engagement as required.

Job Description

Experience: 8 - 12 years

Location: Hyderabad

About us
Join our CIO Commercial Business Performance & Insight Team, where we drive operational excellence through working in partnership with our CIO, Business Unit COOs and Platform Leaders enabling delivery on our Must Win goals. Valuing collaboration, continuous improvement, and a can-do attitude is integral to our team. We are always looking for ways to improve through data and insight, optimising processes to boost efficiency, reduce waste, and achieve desired outcomes for collaborators and customers.

Specific Business Unit Accountability
Supports the Business Performance & Insights Lead 
Provides insights and analysis regarding workforce planning, cost management, data quality, and other relevant areas within Business Performance & Insights for the Commercial CIO.
Support the CIO Business Performance & Insights team ensure a strong and fully integrated partnership service throughout all deliverables.
Cultivates relationships with internal stakeholders, functioning as a business partner.
Supports the CIO in strategic workforce planning with a focus on data-driven insights and financial analysis. Key responsibilities include managing FTE and recruitment, shaping organisational structure, overseeing multi-year operating plans, and delivering cost management, budgeting, and reporting to inform strategic decisions.
Provides CIO Specific engagement as required.

Skills
Business & Commercial Insight - Leverages business, marketplace and competitive landscape knowledge to drive critical initiatives for the Group. Independently identifies opportunities and structures work to deliver tangible financial benefits to customer and business based on experience. Gathers business input/data/information to generate new ideas to deliver increased value.
Data Literacy - Designs/develops data models/analytics experience in day-to-day role to drive effective decision making. Drives the team to become data-driven and use data in their day-to-day roles.
Storytelling - Narrates fact-based stories using data that highlights key insights from analysis. Uses this information and experience to tell compelling stories that influence others thinking or gain buy-in into new ideas, products, services.
Values & Behaviours - Acts as a role model by consistently demonstrating Group values/behaviours in all aspects of change management activities (e.g., viewing challenges through multiple lenses).
Planning & Prioritisation - Identifies opportunities for change by challenging current processes/practices within own area of responsibility or across other areas within own remit; prioritises work effectively; plans ahead; manages time well; delivers on time/budget/goals.

Experience, Qualifications & Certifications
Diploma or Degree in a business, financial, technology, data analytics field or relevant experience
Experience / knowledge in Excel, PowerBI, financial planning/management
Coding knowledge/experience would be desirable