About the Role:

Grade Level (for internal use):

Job Description – Scrum Master (FinTech with AI Focus)

About Us

We are a leading FinTech innovator transforming how financial systems deliver value across the globe. Our teams work at the intersection of Finance, Technology, and AI—driving scalable, compliant, and efficient solutions for modern enterprises. We are seeking a Scrum Master who is not only an Agile expert but also passionate about harnessing AI to enable measurable efficiency gains within Agile delivery.

Role Overview

As Scrum Master, you will serve as a servant-leader and coach for one or more Agile teams, ensuring delivery excellence and a culture of continuous improvement. Beyond traditional Agile practices, you will champion the integration of AI-driven tools and practices to streamline workflows, optimize velocity, and reduce delivery friction.

Why This Role is Different

In addition to traditional Scrum Master responsibilities, this role offers the unique opportunity to redefine Agile delivery using AI. You’ll explore and implement AI-driven practices that streamline team workflows and unlock more time for coaching and value delivery. Examples include:

Ceremony Efficiency –Utilize AI to automatically capture meeting notes, identify recurring retrospective themes, and highlight key action items.
Smarter Backlog Grooming – Employ AI to draft acceptance criteria, refine user stories, and provide recommendations for prioritization.
Predictive Reporting – Implement AI-powered analytics to forecast project velocity, automate compliance reporting, and proactively identify delivery risks.
Risk Awareness – Leverage AI for communication monitoring to controlling potential risks/impediments before they escalate.
Knowledge Sharing –Summarize outcomes for executive audiences, develop searchable AI-driven knowledge repositories for scrum teams, and translate technical updates into business-focused language.
Stakeholder Management - Serve as primary communicators between cross-functional teams, business owners, product managers, compliance, architecture, and vendors. Ensure priorities, risks, and requirements are aligned, facilitating regular syncs and feedback. Keep stakeholders informed with real-time insights and summaries, fostering transparency and trust.
Compliance Support – Automate traceability (SOX compliance requirements around Salesforce releases to production, etc.) processes and documentation to facilitate financial and regulatory audits.
Cultural Transformation – Champion a culture of Agile thinking and collaboration across the Corporate Platforms, utilizing AI insights to drive engagement and support the transition to a Scaled Agile environment.

This role puts you at the forefront of AI-powered Agile delivery, where the impact isn’t just about keeping ceremonies running smoothly — it’s about creating measurable efficiency gains that drive faster, smarter, and more compliant delivery in FinTech.

Key Responsibilities

Guide teams in applying Agile/SAFe practices, ensuring alignment with business priorities in a regulated FinTech environment.
Facilitate sprint planning, reviews, retrospectives, and other Agile ceremonies.
Coach Product Owners, Developers, and QA on Agile mindset, transparency, and accountability.
Identify delivery bottlenecks and introduce AI-powered solutions (e.g., backlog refinement automation, predictive analytics for velocity, GenAI for documentation/test generation).
Partner with Engineering and Business stakeholders to ensure compliance, risk management, and value delivery.
Track and communicate key performance indicators (KPIs) that demonstrate not just throughput but efficiency gains and cost/time savings.
Foster a culture of data-driven decision-making, leveraging AI to measure and continuously improve productivity.
Promote knowledge sharing across Agile Release Trains, Solution Trains, and leadership teams.

Qualifications

4 to 8 years of experience as a Scrum Master, Agile Coach, or RTE, preferably in FinTech or highly regulated industries.
Strong knowledge of Agile frameworks (Scrum, SAFe, Kanban) and proven ability to implement at scale.
Hands-on experience applying AI or automation tools within Agile teams (examples: GenAI for documentation/test cases, Jira/Confluence AI plugins, Copilot, MLOps insights, or custom AI workflows).
Track record of driving measurable efficiency improvements (e.g., reduction in cycle time, faster defect resolution, automated reporting).
Excellent facilitation and servant-leadership skills with the ability to influence across technical and business teams.
Familiarity with FinTech technologies (ERP, CRM, payments, regulatory reporting) is a strong plus.
Certifications such as Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or RTE certification preferred.

What We Offer

Pioneering Role in AI-Enabled Agile: Redefine Agile practices by embedding AI into the delivery model. From backlog grooming with generative AI, to predictive sprint forecasting, to AI-assisted risk detection, you’ll pilot and scale practices that transform Agile efficiency.
Influence at Scale: Implement AI-powered dashboards, reporting, and knowledge management across multiple Agile teams and stakeholders.
Innovation Sandbox: Access to leading AI platforms (Copilot, Jira AI, ChatGPT, etc.) and freedom to experiment with tools that improve Agile workflows.
Tangible Impact: Deliver measurable outcomes—cut refinement time, accelerate defect resolution, automate compliance documentation—and showcase direct ROI from Agile practices.
Thought Leadership: Shape playbooks and best practices that become a benchmark for AI-powered Agile in FinTech.
Career Growth: Position yourself as a change agent at the intersection of Agile transformation and digital innovation, with clear pathways into RTE, Agile Coach, or enterprise leadership roles.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:
Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. 

US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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IFTECH103.1 - Middle Management Tier I (EEO Job Group)

SAFe Scrum Master

Key skills

About this role

About the Role:

Job Description – Scrum Master (FinTech with AI Focus)

About Us

Role Overview

Why This Role is Different

In addition to traditional Scrum Master responsibilities, this role offers the unique opportunity to redefine Agile delivery using AI. You’ll explore and implement AI-driven practices that streamline team workflows and unlock more time for coaching and value delivery. Examples include:

Ceremony Efficiency –Utilize AI to automatically capture meeting notes, identify recurring retrospective themes, and highlight key action items.

Smarter Backlog Grooming – Employ AI to draft acceptance criteria, refine user stories, and provide recommendations for prioritization.

Predictive Reporting – Implement AI-powered analytics to forecast project velocity, automate compliance reporting, and proactively identify delivery risks.

Risk Awareness – Leverage AI for communication monitoring to controlling potential risks/impediments before they escalate.

Knowledge Sharing –Summarize outcomes for executive audiences, develop searchable AI-driven knowledge repositories for scrum teams, and translate technical updates into business-focused language.

Compliance Support – Automate traceability (SOX compliance requirements around Salesforce releases to production, etc.) processes and documentation to facilitate financial and regulatory audits.

Cultural Transformation – Champion a culture of Agile thinking and collaboration across the Corporate Platforms, utilizing AI insights to drive engagement and support the transition to a Scaled Agile environment.

This role puts you at the forefront of AI-powered Agile delivery, where the impact isn’t just about keeping ceremonies running smoothly — it’s about creating measurable efficiency gains that drive faster, smarter, and more compliant delivery in FinTech.

Key Responsibilities

Guide teams in applying Agile/SAFe practices, ensuring alignment with business priorities in a regulated FinTech environment.

Facilitate sprint planning, reviews, retrospectives, and other Agile ceremonies.

Coach Product Owners, Developers, and QA on Agile mindset, transparency, and accountability.

Identify delivery bottlenecks and introduce AI-powered solutions (e.g., backlog refinement automation, predictive analytics for velocity, GenAI for documentation/test generation).

Partner with Engineering and Business stakeholders to ensure compliance, risk management, and value delivery.

Track and communicate key performance indicators (KPIs) that demonstrate not just throughput but efficiency gains and cost/time savings.

Foster a culture of data-driven decision-making, leveraging AI to measure and continuously improve productivity.

Promote knowledge sharing across Agile Release Trains, Solution Trains, and leadership teams.

Qualifications

4 to 8 years of experience as a Scrum Master, Agile Coach, or RTE, preferably in FinTech or highly regulated industries.

Strong knowledge of Agile frameworks (Scrum, SAFe, Kanban) and proven ability to implement at scale.

Hands-on experience applying AI or automation tools within Agile teams (examples: GenAI for documentation/test cases, Jira/Confluence AI plugins, Copilot, MLOps insights, or custom AI workflows).

Track record of driving measurable efficiency improvements (e.g., reduction in cycle time, faster defect resolution, automated reporting).

Excellent facilitation and servant-leadership skills with the ability to influence across technical and business teams.

Familiarity with FinTech technologies (ERP, CRM, payments, regulatory reporting) is a strong plus.

Certifications such as Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or RTE certification preferred.

What We Offer

Pioneering Role in AI-Enabled Agile: Redefine Agile practices by embedding AI into the delivery model. From backlog grooming with generative AI, to predictive sprint forecasting, to AI-assisted risk detection, you’ll pilot and scale practices that transform Agile efficiency.

Influence at Scale: Implement AI-powered dashboards, reporting, and knowledge management across multiple Agile teams and stakeholders.

Innovation Sandbox: Access to leading AI platforms (Copilot, Jira AI, ChatGPT, etc.) and freedom to experiment with tools that improve Agile workflows.

Tangible Impact: Deliver measurable outcomes—cut refinement time, accelerate defect resolution, automate compliance documentation—and showcase direct ROI from Agile practices.

Thought Leadership: Shape playbooks and best practices that become a benchmark for AI-powered Agile in FinTech.

Career Growth: Position yourself as a change agent at the intersection of Agile transformation and digital innovation, with clear pathways into RTE, Agile Coach, or enterprise leadership roles.