Manager- Internal Communications

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.​

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.​

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. 

Job requirements

Role Summary:

We are seeking a creative and detail-oriented Senior Internal Communications Manager to join our team. The successful candidate will be responsible for leading and delivering engaging internal communications that strengthen colleague engagement and support business priorities across the organisation.

The role combines strategic planning with hands-on execution — crafting clear and compelling messages that align with company culture, values, and objectives, while ensuring colleagues are informed, engaged, and connected.

Main responsibilities:

• Be the driving force behind communications planning and delivery:

• Shape and drive the content roadmap, proactively identifying opportunities, setting direction, and overseeing execution rather than responding reactively to requests.
• Take accountability for content effectiveness, using insight and feedback to continuously refine messaging.

• Employer brand:

• Play a key role in shaping and delivering Aptia’s external employer brand in partnership with Marketing and People teams.
• Help develop stories and messaging that attract talent across digital and social channels.

• Content Creation:

• Draft and oversee communication materials, including newsletters, intranet content, emails, presentations, leadership messaging, video briefs, and social media posts, tailored for internal audiences.

• Message Alignment:

• Ensure that all internal communication reflects the company’s tone, culture, and strategic goals, including key announcements developed in partnership with leadership.

• Intranet Management:

• Maintain and continuously improve the company’s intranet site with relevant and timely information, ensuring content is user-friendly and visually appealing.

• Campaign Development:

• Collaborate with key stakeholders across departments to design and implement internal communication campaigns for initiatives such as employee engagement, company updates, HR announcements, and change management.

• Content Calendar & Planning:

• Manage and evolve a content calendar for internal communications, ensuring a structured and consistent flow of information.

• Feedback and Metrics:

• Track engagement metrics, gather employee feedback on communication effectiveness, and use data-driven insights to continuously improve internal communication strategies and content.

• Collaboration:

• Work closely with People Team colleagues, leadership, and various teams to ensure communication efforts support broader company goals and initiatives.

Required skills:

• Excellent writing, editing, and proofreading skills.
• Strong ability to create compelling and clear messaging for diverse audiences, including senior stakeholders.
• Ability to translate complex business information into simple and engaging communication.
• Proficient in using digital tools for content creation.
• Knowledge of content management systems (e.g., SharePoint).
• Experience supporting leadership communications and change initiatives is preferred.

Personal attributes:

• Comfortable taking initiative and owning outcomes.
• Energised by working in a growing environment where direction can evolve.
• Confident engaging with stakeholders and contributing ideas.
• Collaborative, adaptable, and solutions-focused.
• Motivated by the opportunity to build, shape, and influence.

How to apply

If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.