Senior Technology Product Manager, Insurance Division

Porch Group is a leading vertical software and insurance platform, focused on providing exceptional services to homebuyers. They are seeking a Senior Technology Product Manager to drive growth and operational efficiency for their Insurance Policy Administration System, utilizing modern technologies to launch new home insurance products across multiple states.

Responsibilities:

• Create and implement product strategies and plans that align with business goals and drive growth, intimately understand the industry and the competitive landscape, and help the business to identify and prioritize opportunities to generate performance improvements
• Understand the business value of advanced technical capabilities (e.g. AI/ML, AR) and maintain deep expertise for the policy administration system and its entire, complex tech ecosystem
• Partner with senior leadership to align product strategy with business objectives and ensure executive alignment
• Develop and execute a Policy Administration System configuration roadmap that layers up to impact goals across multiple teams
• Collaborate with compliance, operations, business, carrier product and engineering teams to align configuration and product requirements
• Advocate for a customer-centric user experience, ensuring our systems effectively resolve the most important wants, pains, and needs
• Use data and first-party research to derive insights and deeply understand our stakeholders’ most significant problems and drive product decisions
• Work closely with configuration and engineering teams to define technical solutions, configuration requirements, and ensure feasibility. Act as clear owner for delivery, managing project plans, dependencies, communications, risk management, launch planning, etc
• Conduct market research and competitive analysis to identify trends, opportunities, and threats
• Establish key performance indicators (KPIs) and metrics to measure the success of the policy administration system
• Guide prioritization of work backlog to balance routine projects, support requests, and larger enhancement initiatives
• Ensure compliance with industry regulations and security standards
• Identify areas for improvement and drive initiatives to enhance performance, reliability, and scalability
• Collaborate with internal stakeholders to gather requirements, quantify opportunities, and resolve conflicting objectives
• Own and maintain the team's knowledge base, ensuring documentation is up-to-date and accessible. Partner with Training team to announce new features and increase user engagement
• Provide regular updates to senior management and stakeholders on product status, milestones, and planning

Requirements:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field
• Strong understanding of policy administration systems and the P&C insurance industry
• 7+ years of experience in product management, including using customer centric and prioritization frameworks and partnering with senior leadership stakeholders
• Proven track record of successfully managing complex technology ecosystems, including nurturing software initiatives from idea to launch
• Excellent communication, collaboration, and leadership skills
• Ability to conduct first party research, analyze data, draw insights, and make data-driven decisions, including ROI evaluations
• Experience with both agile methodologies, waterfall project management
• Proven experience managing configuration resources and workflows
• Hands-on experience with Jira for project and task management
• Strong problem-solving skills and attention to detail
• Proven experience working with US based business teams
• Excellent written and communication skills in English language
• Ability to work within core US business hours / time zone expectations - Eastern Standard Time (EST) overlap
• Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload