Thistle is a company focused on enhancing customer experiences through innovative products. The Senior Product Manager will lead the design process for both internal tools and customer-facing experiences, shaping product strategy and driving successful launches that align with business objectives.
Responsibilities:
- Help set the vision for the future of Thistle’s products for customers and for internal teams
- Constantly learn about our customers by co-leading research, analyzing behavior and data, and collecting feedback
- Identify and prioritize significant opportunities to map out both near-term and long-term product roadmaps
- Work backward from customer needs to the technical capabilities that will best address those needs
- Collaborate effectively with cross-functional partners, including engineering, design, data science, marketing, culinary development, operations, customer support, and third-party partners
- Use quantitative and qualitative user data to build well-crafted products for end-users
Requirements:
- Experience in leading end-to-end design processes for both internal operational tools and customer-facing experiences
- Ability to shape product strategy and define user-centric solutions
- Experience in driving successful product launches that align with business objectives
- Strong skills in customer research, behavior analysis, and feedback collection
- Ability to identify and prioritize significant opportunities for product roadmaps
- Experience in collaborating with cross-functional partners including engineering, design, data science, marketing, culinary development, operations, customer support, and third-party partners
- Proficiency in using quantitative and qualitative user data to build products