Senior Project Manager

UFP Site Built is seeking a Senior Project Manager to lead complex retail programs for the Coach account. The role involves managing all phases of projects, ensuring operational excellence, and maintaining client relationships.

Responsibilities:

• Lead and coordinate all phases of assigned programs, including RFP support, order confirmations, detailing, purchasing, production, delivery, and installation
• Develop, maintain, and actively manage detailed project timelines, ensuring alignment with client expectations and internal execution teams
• Serve as the primary point of contact for day‑to‑day project execution, maintaining clear, proactive communication with the Coach team
• Review and approve design and architectural fixture drawings prior to release
• Monitor production status at manufacturing facilities to ensure quality, schedule, and cost targets are met
• Identify risks early and drive corrective actions in partnership with internal and external stakeholders
• Manage finished goods inventory, reorders, and program‑specific logistics requirements
• Support estimating, costing, and margin management for assigned programs
• Track project financials, monitor variances, and partner with Sales and Operations to protect gross margin
• Contribute to continuous improvement efforts focused on cost reduction, process efficiency, and scalability
• Act as a trusted partner to the Coach team, operating with a strong customer‑advocacy mindset
• Collaborate closely with Account Executives, Field Services, and global operations teams
• Mentor and support junior Project Managers, Project Coordinators, or Project Administrators as needed
• Uphold idX standards of professionalism, accountability, and execution excellence

Requirements:

• Minimum 5–7 years of project or program management experience; retail, fixture, or manufacturing environments strongly preferred
• Proven experience managing complex, multi‑phase programs with tight timelines and multiple stakeholders
• Strong working knowledge of manufacturing processes, logistics, and installation workflows
• Ability to read and interpret engineering and architectural drawings
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Strong financial acumen, including budgeting, cost tracking, and margin awareness
• Excellent written and verbal communication skills
• Highly organized, detail‑oriented, and able to manage multiple priorities simultaneously
• Willingness to travel as required
• Bachelor's degree preferred
• ERP experience preferred