Senior Program Manager, Product & Platform Compliance

Discord is a platform used by over 200 million people for gaming and social interaction. The Senior Program Manager for Product & Platform Compliance will independently manage strategic compliance programs, ensuring Discord remains audit-ready and compliant across various regulatory requirements while collaborating with multiple teams.

Responsibilities:

• Own Discord's legal safety data and metrics programs, building scalable measurement frameworks that enable global transparency reporting across multiple jurisdictions
• Lead annual compliance audit programs and scale audit capabilities across regulatory frameworks, contributing to our GRC (Governance, Risk, Compliance) library and control infrastructure
• Develop and optimize compliance infrastructure, processes, and frameworks that support the Regulatory Compliance team's operations as Discord's footprint grows
• Independently drive large-scale regulatory implementation projects (6-9+ months), defining scope, proposing solutions, and navigating cross-functional dependencies
• Serve as primary compliance partner for key stakeholder groups, owning relationships with Legal, Engineering, Product, Policy, and Trust & Safety leadership on strategic compliance initiatives
• Provide technical expertise and mentorship to compliance team members and cross-functional partners on program management, audit practices, metrics development, and regulatory strategy

Requirements:

• 7-8 years of compliance, regulatory, or program management experience, preferably in technology or other highly regulated industries
• Demonstrated ability to independently lead and execute large, complex programs (6+ months) with multiple stakeholders from design through successful implementation
• Deep expertise in compliance frameworks, audit methodologies, risk assessment practices, and regulatory program management
• Proven track record of building scalable systems and processes that accommodate growth and changing requirements
• Strong strategic thinking skills with ability to navigate ambiguous problems where scope and solutions must be defined from scratch
• Advanced stakeholder management and influence skills, with ability to build trusted relationships and drive alignment across multiple departments and levels
• Exceptional communication skills with demonstrated ability to articulate complex compliance topics to diverse audiences including executive leadership
• Technical resource for others on compliance program management; sought out for expertise and guidance
• Subject matter expertise in platform regulations (DSA, UK OSA, GDPR) or content moderation compliance frameworks
• Experience developing and managing data metrics programs, with demonstrated ability to build scalable measurement frameworks
• Experience leading audit programs and serving as primary interface with external auditors or regulators
• Background designing and implementing compliance management systems or GRC (Governance, Risk, Compliance) frameworks
• Track record of successfully navigating high-ambiguity, rapidly changing regulatory environments in technology platforms
• Experience managing and directing outside counsel or external resources supporting compliance work
• Demonstrated expertise in building and scaling operational functions from ground up
• History of mentoring junior team members or providing technical guidance across teams