Mid-Market, Account Manager (Business Advisor), Rentals

Zillow is a leading real estate platform in the U.S. seeking an Account Manager (Business Advisor) for their Rentals Sales Team. The role focuses on providing exceptional customer service and driving growth for multifamily rental partners through strategic consultation and relationship management.

Responsibilities:

• Be an expert in all Zillow Rentals Network products and services
• Execute against the MEDDPICC sales process and adopt Challenger principles in every customer interaction to drive insight-led, value-based conversations
• Perform a high volume of calls to increase participation from multifamily rental management companies
• Utilize Salesforce.com to prospect, log activity, and manage your calendar and opportunities
• Participate in multifamily rentals conferences, association meetings, tradeshows, and property management company meetings to increase partnerships, revenue, and exposure to the Zillow Rental Network
• Communicate performance expectations to clients internally and externally
• Consistently meet and exceed success metrics, including revenue and retention
• Excel in high-level conversations and presentations with decision-makers with a focus on building positive relationships to drive business results
• Serve as a brand ambassador for Zillow Group, representing the best interests of the company, its advertisers, and industry partners
• Represent the voice of the customer to influence product, marketing, and sales process and improvement

Requirements:

• 2+ years of experience in outside sales, business-to-business sales
• Experience selling into medium/mid-market accounts with complex/multiple decision-makers
• Proven track record meeting and exceeding sales goals and other key performance metrics
• Ability and willingness to travel up to 50%
• Possess high energy and a strong desire to achieve top results with a personable, positive 'can-do' attitude via the phone and in person
• High degree of ownership and dedication to work quickly and accurately in a rapidly changing environment
• Ability to prioritize and utilize time management
• Excellent written/verbal communication skills
• A passion for high-level conversations with decision-makers and influencers
• Highly proficient in Microsoft Office and Windows-based applications
• Proficient use of Excel and Salesforce and other data analytic tools, including Google Analytics
• Salesforce.com or other CRM experience preferred