Azure Cloud Engineer I

Cincinnati Children's Hospital Medical Center is a mission-driven organization focused on improving children's health through innovative technology. As a Cloud Engineer I, you will build, support, and optimize secure cloud environments for critical clinical and operational systems, while collaborating with experienced engineers to enhance patient care and drive digital transformation.

Responsibilities:

• Assist with application build, product configuration, unit testing, and production deployment
• Develop an understanding of cloud architecture across diverse areas including application development, identity and access management, network management, storage and data access management and cloud security
• Support solutions architecture for private, public and hybrid cloud models, including IaaS, PaaS, SaaS and other cloud services
• Develop knowledge of cloud architecture and implementation features (OS, multi-tenancy, virtualization, containerization, orchestration, elastic scalability)
• Participate in analyzing, designing, implementing, and maintaining moderately complex systems that greatly improves clinical care and patient management
• Support system testing
• Document testing outcomes
• Work to develop technical solutions
• Work to design, write, and prepare complete user and technical documentation
• Analyze existing documentation and provide corrections and enhancement
• Utilizes Development lifecycle process, operating procedures and documentation to implement and support system solutions
• Participate in providing technical support and problem resolution assistance for production and process issues
• Troubleshoot and decipher error messages
• Identify required resources to resolve minor to midsized issues
• Utilizes appropriate Change Control methods to implement system solutions
• Serve as a resource person for and as a liaison between Cincinnati Children's departments and Information Services
• Support departmental efforts to improve customer satisfaction
• Evaluate and monitor system performance and functionality to avoid potential issues as well as gathering information for future development needs or feasibility studies
• Participate in on-call support rotation and handle incident resolution, problem determination and resolution during that time
• Develop knowledge and professional skills through cross-training, literature and attendance at department meetings and vendor education
• Develop and maintain positive relationships, both internal and external to CCHMC
• Motivate people and encourage teamwork
• Work well with others and fosters a positive team environment
• Prepare oral and written presentations
• Conduct and participate in instructional seminars
• Develop expertise in several Cincinnati Children's computer-based systems
• Perform other duties as assigned

Requirements:

• Bachelor's degree OR equivalent combination of education and experience
• 0+ years of work experience in a related job discipline
• Familiarity with the following Azure services: Entra ID, Azure Database Service, Azure VMs, Azure Container Apps, Azure Functions, Blob Storage, Azure Monitor
• Familiarity with Infrastructure as Code concepts and principles
• Familiarity with CICD and DevOps concepts and principles