Strata Information Group (SIG) is a trusted leader in higher-education technology consulting, supporting colleges and universities with various services. They are seeking an experienced, strategic, and hands-on Director, Project Management Office (PMO) to build, lead, and mature the PMO within their ERP SaaS consulting division, overseeing project delivery and enhancing governance.
Responsibilities:
- Buid upon and mature SIG’s PMO, establishing scalable governance, frameworks, processes, and delivery standards
- Define and maintain project delivery methodologies across seven key delivery types, tailored to Ellucian ERP & Solutions
- Drive a unified approach to project planning, risk/issue management, financial tracking, change control, and reporting
- Establish KPIs, dashboards, and performance metrics to measure delivery health and project success across the portfolio
- Partner closely with the SVP & COO to align PMO strategy with organizational growth, delivery model evolution, and operational maturity goals
- Lead, mentor, and develop Project Managers and Engagement Managers, ensuring clarity of expectations, continuous development, and strong engagement
- Create a coaching and knowledge sharing environment that elevates delivery leadership capability across the team
- Support talent planning, hiring, onboarding, and upskilling of project management staff to meet increasing delivery demand
- Reinforce and model SIG’s culture; collaborative, humble, client centered, and rooted in longstanding higher education partnership
- Partner with delivery directors and functional leads to ensure enterprise grade delivery consistency across all engagements
- Implement continuous improvement practices across planning, execution, financial management, and client communication
- Improve project predictability, delivery efficiency, and client satisfaction by maturing PMO tools, templates, and standards
- Lead structured portfolio reviews to identify systemic risks, delivery trends, and opportunities to improve outcomes
- Support optimization of resource allocation in partnership with RMO, capacity modeling, and skills alignment with PMs and Engagement Managers
- Serve as an escalation and advisory point for complex or at risk projects, ensuring issues are managed proactively and professionally
- Build and maintain strong relationships with senior leaders across SIG’s higher education client base
- Partner with sales, and delivery leaders to ensure project approaches, scopes, and estimates are aligned with PMO standards
- Strengthen client trust through predictable, transparent, and disciplined delivery practices across ERP and SaaS engagements
- Partner with Finance on project forecasting, margin optimization, and accurate reporting
- Collaborate with Sales and Marketing to support proposals, solution design, and positioning of SIG’s SaaS/ERP delivery capabilities
- Work closely with internal operations to anchor PMO processes within scalable systems as SIG grows
Requirements:
- 9+ years of project management leadership within a consulting or technology services organization (higher education preferred but not strictly required)
- Proven experience building or maturing a PMO, including governance frameworks, methodologies, and delivery standards
- Strong background in managing complex ERP/SaaS implementation projects
- Demonstrated ability to lead and mentor Project Managers and Engagement Managers across complex portfolios
- Experience with portfolio level reporting, KPI development, and operational performance measurement
- Familiarity with midsized consulting business dynamics and change management
- Experience working in a Private Equity–backed environment is a plus
- Highly structured, process oriented, and disciplined approach to managing large project portfolios
- Strong communication skills and executive presence with the ability to influence senior internal and external stakeholders
- Ability to drive standardization while maintaining SIG's people first, relational culture
- Exceptional problem-solving abilities with a proactive, improvement oriented mindset
- High integrity, client centered orientation, and deep alignment with the mission of supporting higher education institutions
- Process driven yet empathetic and collaborative
- Comfortable operating in a fast growing, evolving environment
- Strong cultural steward who values SIG's heritage and people
- Strategic thinker with hands on execution capability
- Willingness to travel on occasion (up to 25%)