Director, Project Management Office

Strata Information Group (SIG) is a trusted leader in higher-education technology consulting, supporting colleges and universities with various services. They are seeking an experienced, strategic, and hands-on Director, Project Management Office (PMO) to build, lead, and mature the PMO within their ERP SaaS consulting division, overseeing project delivery and enhancing governance.

Responsibilities:

• Buid upon and mature SIG’s PMO, establishing scalable governance, frameworks, processes, and delivery standards
• Define and maintain project delivery methodologies across seven key delivery types, tailored to Ellucian ERP & Solutions
• Drive a unified approach to project planning, risk/issue management, financial tracking, change control, and reporting
• Establish KPIs, dashboards, and performance metrics to measure delivery health and project success across the portfolio
• Partner closely with the SVP & COO to align PMO strategy with organizational growth, delivery model evolution, and operational maturity goals
• Lead, mentor, and develop Project Managers and Engagement Managers, ensuring clarity of expectations, continuous development, and strong engagement
• Create a coaching and knowledge sharing environment that elevates delivery leadership capability across the team
• Support talent planning, hiring, onboarding, and upskilling of project management staff to meet increasing delivery demand
• Reinforce and model SIG’s culture; collaborative, humble, client centered, and rooted in longstanding higher education partnership
• Partner with delivery directors and functional leads to ensure enterprise grade delivery consistency across all engagements
• Implement continuous improvement practices across planning, execution, financial management, and client communication
• Improve project predictability, delivery efficiency, and client satisfaction by maturing PMO tools, templates, and standards
• Lead structured portfolio reviews to identify systemic risks, delivery trends, and opportunities to improve outcomes
• Support optimization of resource allocation in partnership with RMO, capacity modeling, and skills alignment with PMs and Engagement Managers
• Serve as an escalation and advisory point for complex or at risk projects, ensuring issues are managed proactively and professionally
• Build and maintain strong relationships with senior leaders across SIG’s higher education client base
• Partner with sales, and delivery leaders to ensure project approaches, scopes, and estimates are aligned with PMO standards
• Strengthen client trust through predictable, transparent, and disciplined delivery practices across ERP and SaaS engagements
• Partner with Finance on project forecasting, margin optimization, and accurate reporting
• Collaborate with Sales and Marketing to support proposals, solution design, and positioning of SIG’s SaaS/ERP delivery capabilities
• Work closely with internal operations to anchor PMO processes within scalable systems as SIG grows

Requirements:

• 9+ years of project management leadership within a consulting or technology services organization (higher education preferred but not strictly required)
• Proven experience building or maturing a PMO, including governance frameworks, methodologies, and delivery standards
• Strong background in managing complex ERP/SaaS implementation projects
• Demonstrated ability to lead and mentor Project Managers and Engagement Managers across complex portfolios
• Experience with portfolio level reporting, KPI development, and operational performance measurement
• Familiarity with midsized consulting business dynamics and change management
• Experience working in a Private Equity–backed environment is a plus
• Highly structured, process oriented, and disciplined approach to managing large project portfolios
• Strong communication skills and executive presence with the ability to influence senior internal and external stakeholders
• Ability to drive standardization while maintaining SIG's people first, relational culture
• Exceptional problem-solving abilities with a proactive, improvement oriented mindset
• High integrity, client centered orientation, and deep alignment with the mission of supporting higher education institutions
• Process driven yet empathetic and collaborative
• Comfortable operating in a fast growing, evolving environment
• Strong cultural steward who values SIG's heritage and people
• Strategic thinker with hands on execution capability
• Willingness to travel on occasion (up to 25%)