ECP is the leading all-in-one software provider for senior living communities, offering various technology solutions. They are seeking an experienced Senior Product Manager to own the product development process and drive the success of assigned projects and products.
Responsibilities:
- Develop deep expertise in senior living operations and become the go-to authority on our products, customers, business, and market
- Own the entire product development process (ideation, design, development, launch, iteration, growth) for a product or major feature set
- Translate ideas into detailed requirements (PRDs) and prioritize features on the product roadmap, balancing short-term needs with long-term vision
- Drive end-to-end success of assigned projects and products (e.g. solve customer pain points and meet business objectives)
- Ensure timely, high-quality product releases, managing dependencies and coordinating efforts
- Collaborate with cross-functional teams to execute product planning, customer discovery, product discovery, product development and product launches
Requirements:
- 5+ years of product management experience at a SaaS company
- A relevant degree or background (e.g. engineering, business, design, experience in healthcare or long-term care)
- Passion for deeply understanding customer needs and turning them into a clear product strategy
- Track record of launching features that measurably improved retention and customer happiness
- Strong project management skills & attention to detail
- Excellent verbal and written communication skills
- SQL experience a plus