Product Manager

InStride Health is dedicated to delivering specialty anxiety and OCD care for children and families, aiming to improve treatment outcomes through innovative technology. The Product Manager will lead the evolution of their virtual behavioral health platform, managing the product lifecycle and ensuring technology effectively serves patients and clinical teams.

Responsibilities:

• Own and prioritize the backlog for your product area, articulating the “why” behind initiatives to ensure the team’s work aligns with roadmap priorities and key business goals
• Manage the full feature lifecycle, making critical trade-off decisions during sprints and developing comprehensive release plans that include internal communications, training materials, and support readiness
• Partner with clinical, operations, and business teams to simplify workflows and make collaborative trade-off decisions that balance high-impact value against implementation effort, ensuring all solutions are compliant and secure
• Identify pain points suited for technology and AI-driven solutions by conducting frequent user interviews and usability tests, with a willingness to pivot based on research and evidence
• Use quantitative and qualitative data to support product recommendations, measure feature success against defined KPIs, and independently analyze usage data to find actionable insights
• Partner closely with engineering, data, and IT teams to design robust solutions, ensuring technical trade-offs are understood and that solutions are scalable, technically sound, and support future analytics needs

Requirements:

• 5+ years of software product management experience using agile methodologies, with a track record of building complex web and mobile applications
• Proven ability to manage the end-to-end lifecycle of features, from initial discovery through to adoption and iteration
• A highly collaborative and empathic approach that ensures internal stakeholders feel informed, included, and empowered by the tools you build
• Experience conducting user research and usability testing to validate that feature proposals are well-matched to actual user problems
• Proficiency in understanding system architecture and collaborating on technical requirements; ability to use BI tools to answer product questions
• An entrepreneurial mindset with the comfort to own ambiguous problems, pivot based on new information, and find creative solutions to systemic challenges in a fast-paced environment
• Exceptional ability to translate complex technical or business, or clinical needs into clear, actionable documentation and user guides for various audiences
• Previous experience in healthcare, behavioral health, or a highly regulated environment
• Experience working within a scaling startup or an early-stage product team
• Familiarity with data science workflows or AI-driven product features
• Proven experience evaluating, implementing, and managing integrations with third-party SaaS products (e.g., EHRs, CRM, billing, or engagement tools) to extend product functionality