Salesforce Developer

Canon U.S.A., Inc. is a renowned leader in the digital imaging industry, providing innovative solutions across various sectors. They are seeking a highly skilled Salesforce Development Engineer to support, develop, and maintain their Salesforce platform, collaborating with IT teams to enhance sales operations and ensure platform stability.

Responsibilities:

• Design, develop, test, and deploy Salesforce solutions utilizing Apex, Lightning Web Components, Salesforce Flow, and declarative tools to meet business requirements
• Support Salesforce functionality across direct and indirect sales channels, including partner and reseller platforms
• Assist in Salesforce org consolidation, data validation, migrations, and cleanup of legacy functionalities to ensure a streamlined platform
• Provide ongoing production support, troubleshooting issues related to Apex, Flows, permissions, integrations, and performance to maintain platform stability
• Develop and support integrations with external systems using REST/SOAP APIs and Apex REST services
• Collaborate on IT-led initiatives involving Salesforce development, reporting, and data analysis to optimize platform capabilities
• Participate in testing, deployment, and post-release validation processes to ensure quality and functionality
• Write clean, maintainable code, conduct code reviews, and adhere to Salesforce security and data governance standards
• Stay informed about Salesforce releases, best practices, and industry trends, recommending incremental improvements for platform enhancement
• Ensure timely delivery of Salesforce enhancements and bug fixes, reducing production issues and improving incident response times
• Contribute effectively to platform modernization and consolidation initiatives, working collaboratively with senior engineers and stakeholders
• Enhance Salesforce reliability, performance, and maintainability through continuous improvement efforts

Requirements:

• Bachelor's degree in an engineering discipline such as Mechanical, Software, or Electrical Engineering, or a related field
• 3 to 5 years of practical experience in Salesforce development or solutions engineering
• Hands-on experience with Apex, Lightning Web Components (LWC), and Salesforce Flow
• Strong understanding of Salesforce data models, security, and governor limits
• Excellent troubleshooting and analytical skills
• Ability to support Salesforce in a production environment effectively
• Strong communication skills
• Ability to collaborate within cross-functional teams
• Master's degree
• Salesforce certifications such as Platform Developer I, Salesforce Administrator, or App Builder
• Familiarity with Salesforce integrations, APIs, DevOps tools (e.g., Copado, Gearset, Git workflows), and agile methodologies
• Exposure to Experience Cloud, Omni-Channel, Email-to-Case, or Einstein features