Sr. Backend Engineer - Integrations & Platform

FutureFit AI is on a mission to help more people get to better jobs faster and cheaper, focusing on those facing barriers to opportunity. They are seeking a Senior Backend Engineer to join their Integrations & Platform team, where the role involves building scalable backend systems and managing complex integrations with government and enterprise partners.

Responsibilities:

• Build relationships with engineering, customer success, and support teams who interact with our integration systems daily
• Deep dive into our most complex integration: understand the bidirectional sync architecture between our platform and external partners (APIs, data models, async workflows, error patterns)
• Get hands-on with our debugging tools: MongoDB queries for async job tracking, CloudWatch Logs Insights for distributed tracing, SQL queries for data validation
• Ship your first small fixes or improvements: resolve straightforward integration bugs or improve observability in one workflow
• Take ownership of your first major automation initiative: eliminate a category of manual support work
• Build and deploy backend services and Lambda functions that reduce manual intervention in the integration pipeline
• Implement comprehensive observability: structured logging, metrics, and alerting for your automation so issues surface before support tickets
• Work with the support team to validate your automation eliminates manual work and identify the next highest-impact opportunity
• Document runbooks and create internal tools that empower non-technical team members to diagnose and resolve common issues independently
• Collaborate with external partners (vendor systems) on any API changes or coordinated deployments needed for your automation
• Begin identifying patterns and infrastructure that could be reused across other integrations or platform systems
• Measure and communicate the impact of your automation: reduction in support tickets, decrease in manual intervention time, improvement in data consistency or error rates
• Participate in architectural discussions and planning for other platform initiatives — bringing your expertise in reliability patterns, async workflows, and operational excellence
• Mentor other engineers on the patterns and infrastructure you've built, establishing yourself as the go-to person for integration reliability
• Present a technical deep-dive to the broader engineering team on what you've learned and built