Gurobi Optimization is focused on mathematical optimization technology, empowering customers to make smarter decisions. As a Technical Business Analyst, you will bridge business stakeholders and technical teams, ensuring solutions align with business goals and technical architecture throughout the system development lifecycle.
Responsibilities:
- Gather, analyze, and document detailed business and functional requirements, anticipating technical feasibility, architecture, existing modules, and dependencies
- Conduct fit/gap analyses to align business needs with system capabilities
- Decompose requirements into clear, self-contained user stories ready for development
- Create and maintain comprehensive process flow diagrams, data models, and use cases
- Partner with developers and stakeholders to design scalable business solutions
- Lead the design and execution of User Acceptance Testing (UAT), partnering with business stakeholders to ensure solutions meet functional expectations and readiness standards
- Support quality assurance efforts to ensure alignment with business requirements
- Collaborate closely with QA team to support system testing, troubleshoot defects, and ensure high-quality, reliable deliverables
Requirements:
- Bachelor's degree in business administration, information systems, computer science, or a related field
- 6-8+ years in business applications, business systems analysis, technical business analysis, or systems analysis
- Experience with the full SDLC lifecycle, from requirements to production support
- Minimum of 4 years of hands-on experience working with Salesforce
- Experience translating and mapping business requirements into well-defined user stories and functional solutions within Salesforce
- Some experience supporting or working with system integrations, including platforms such as NetSuite and MuleSoft
- Demonstrated ability to translate complex business requirements into clear documentation, user stories, and functional specifications
- Strong experience partnering cross-functionally with business stakeholders, developers, and QA teams
- Experience designing and executing UAT and supporting quality assurance efforts
- In-depth understanding of ERP/CRM technical architectures, including Salesforce, NetSuite, and MuleSoft
- Solid understanding of API and integration concepts, with the ability to assess cross-system dependencies and data flows
- Strong requirements gathering and analytical skills, with the ability to quickly understand business processes and translate them into functional solutions
- Excellent communication and interpersonal skills, with the ability to engage effectively with both technical teams and non-technical stakeholders
- Proficiency with Agile/Scrum methodologies and project management tools
- Strong SQL knowledge with the ability to write queries and reports
- Advanced proficiency with MS Office Suite (Excel, Word, PowerPoint, Visio)
- Strong analytical, problem-solving, and decision-making abilities
- Excellent written and verbal communication skills
- Proven ability to communicate complex technical concepts to non-technical audiences
- Demonstrated experience creating detailed business process documentation and data flow diagrams
- Ability to manage multiple priorities, projects, and deadlines effectively
- Experience in ASANA is a plus