Elicit business and functional requirements through interviews, workshops, and documentation reviews
Define and document business, functional, and non-functional requirements in collaboration with stakeholders
Prioritize, structure, and validate requirements to ensure alignment with business objectives and technical feasibility
Transform business requirements into functional and non-functional specifications using standard techniques such as use cases, process flows, data modeling, and prototyping
Define and support the creation of functional acceptance criteria and test scenarios
Validate implemented solutions against defined requirements and ensure business needs are met
Work with business and technical teams for structuring the information and onboarding services to support
Facilitate communication with stakeholders and explain requirements as well as impact and solution(s)
Provide end-to-end support throughout the project lifecycle — from scoping and solution design to user acceptance and production sign-off
Support issue escalation and clarification of requirements during development, testing, and post-implementation phases
Analyze and consolidate data from multiple sources to support decision-making processes
Identify trends or issues and determine improved recommendations/specifications
Design and deliver training materials and knowledge transfer sessions for business users and support teams

Graduate in a relevant field
6+ years of experience in business analysis
Experience in public transportation systems implementation is a plus
Strong analytical and documentation skills
Hands-on experience with SQL would be a plus
Excellent oral and written communication skills
High attention to detail
Knowledge and understanding of the Software Development Life Cycle (SDLC)
Capable of working under pressure, meeting deadlines and handling multiple tasks simultaneously
Strong interest in continuous learning and career development
Self-driven and able to work independently
Oversee the entire development process
Knowledge of Microsoft Word, Microsoft Excel (including VLOOKUP, Pivot Tables)
Experience working with Jira
Experience working with modeling and design tools like PowerPoint/Visio/Case Complete/Enterprise Architect/Draw.io
Nice to have: CBAP certification or a similar business analysis certification

Dynamic and interesting work environment, permanently updated to the IT business evolutions
Attractive salary packaging
Career path support and access to related training
Private health care and other employee benefits

Senior Business Analyst

Key skills