Senior Product Manager, Delivery (Remote)

ezCater is the leading food for work technology company in the US, connecting anyone who needs food for their workplace to over 100,000 restaurants nationwide. The Senior Product Manager will focus on building a best-in-class delivery experience for customers and partners by collaborating with cross-functional teams to develop innovative solutions and enhance user experiences.

Responsibilities:

• Drive the vision and develop a roadmap for a delivery platform for our restaurant and delivery partners
• Develop internal tools to ensure our team can effectively monitor and manage delivery partners
• Tell a compelling story using research and data to evangelize the roadmap and vision
• Build deep empathy for ezCater users and become their biggest champion
• Lead product initiatives and work collaboratively across a cross-functional team including Design, Research, Engineering, Data Analysis, ML/AI and other Product Managers to define, prioritize, and build new functionalities and improved user experiences
• Continuously identify areas for innovation and improvement, and implement strategies to keep us ahead, ensuring our marketplace delivers an unparalleled user experience
• Create and monitor the ongoing metrics that measure and define success
• Travel to Boston quarterly for planning and business reviews
• Have fun building impactful software with awesome people

Requirements:

• 5+ years of product management experience, ideally with marketplace experience or delivery logistics
• Experience designing and implementing solutions focused on delivery or logistics
• Proven experience innovating on behalf of customers. You're not just about maintaining the status quo - you strive to understand what customers truly need and find creative solutions
• Deep analytic ability, comfort working with and manipulating data, building hypotheses to inform innovative solutions
• Strong teamwork and collaboration skills; you're happy spending much of your day collaborating with team members in different functional areas