Salesforce Business Analyst

IPTA is a company dedicated to providing technical solutions that meet the business needs of their customers. They are seeking a Salesforce Business Analyst who will analyze company functions and processes to improve business applications and recommend effective solutions to management.

Responsibilities:

• Analyzes company functions, processes, and activities to improve computer-based business applications for the most effective use of money, materials, equipment, and people
• Utilizes available computer systems resources and personnel to carry out analysis to support management's quest for performance improvement
• Reviews and analyzes information, forecasts, methods, schedules, systems, processes, and procedures
• Determines most useful business solutions for the company
• Recommends alternative solutions to management as to courses of action that best meet the organization's goals
• Performs duties concerned with the design and improvement of computer-based business systems
• Works closely with senior managers to identify and solve a variety of computer-based business system problems
• Analyzes requirements, procedures, and problems to automate processing or to improve existing business systems
• Confers with personnel of organizational units involved to analyze current operational procedures and identify problems
• Solicits from management symptoms of problem, formally defines the problem, breaks problem into component parts, and gathers information about each of these parts from a variety of sources
• Selects the most appropriate analytical technique
• Utilizes several study techniques including simulation, linear and nonlinear programming, dynamic programming, queuing and other stochastic-process models, Markov decision processes, econometric methods, data envelopment analysis, neural networks, expert systems, decision analysis, and the analytic hierarchy process
• Writes description of business needs, business program functions, and steps required to develop or modify computer-based business systems
• Reviews computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system
• Studies existing computer-based business systems to evaluate effectiveness, and develops new systems to improve production or workflow as required

Requirements:

• Bachelor's degree in an IT related field
• Seven (7) years of experience in a similar role
• Salesforce Administrator certification required
• Salesforce Business Analyst certification required
• Active Security clearance required