2U is a company dedicated to making learning limitless and delivering world-class higher education at scale. The Sales Development Representative is responsible for generating interest in the company's offerings and setting meetings for Business Development Managers through targeted outreach and effective communication.
Responsibilities:
- Research and qualify marketing generated leads
- Research and qualify individually generated leads
- Plan and execute prospecting activities (utilizing outreach tools, SalesForce, cold calling, and email) to generate new sales opportunities
- Identify prospect's needs and suggest appropriate products/services
- Set up meetings or calls between (prospective) customers and sellers
- Record all activity and maintain database accuracy
- Communicate with customers, making outbound calls to potential customers, and following up on leads
- Understand customers' needs and identify sales opportunities
- Build long-term trusting relationships with prospects to qualify leads as sales opportunities
- Answer potential customers' questions and send additional information by email
- Keep up with product and service information and updates to accurately describe features of products and services
- Achieve meeting targets
- Report on weekly, monthly, and quarterly results
Requirements:
- 3 - 4 years Marketing or Sales related qualification
- 1 - 2 years sales development or account management experience in a B2B environment - preferably SAAS technologies; IT; or online education
- Ability to multitask, manage projects and work under pressure
- Excellent interpersonal and negotiation skills
- Excellent verbal and written communication skills
- Basic data analysis skills
- New business development experience would be beneficial