Solutions Engineer - MIP

Momentive Software amplifies the impact of over 20,000 purpose-driven organizations in over 30 countries. They are seeking a Solutions Engineer to demonstrate the application of their products, tailor demonstrations to customer needs, and collaborate with various teams to enhance the customer experience.

Responsibilities:

• Prepare and deliver tailored product demonstrations across the Momentive portfolio, with an emphasis on MIP Fund Accounting and related solutions
• Collaborate with Sales to understand customer requirements, financial, operational, technical, and provide expert solution guidance
• Translate complex workflows into clear and relatable product demonstrations
• Maintain deep expertise in product functionality, add-on modules, integrations, and key competitive solutions
• Coordinate demo activities including scheduling, environment preparation, and data setup
• Participate in RFP responses and address technical questions from prospects
• Troubleshoot demo environment issues, maintain data accuracy, and assist in testing new product features
• Document customer feedback and relay insights to Product and Engineering teams
• Support customer escalations and internal troubleshooting as needed

Requirements:

• 2–4 years of experience in technical sales, solution engineering, accounting software support, or nonprofit financial operations
• Bachelor's degree in accounting, business, finance, information systems, or related field
• Proficiency in Office 365 (Word, Excel, PowerPoint, Outlook)
• Ability to learn and master new software quickly
• Familiarity with financial software, reporting tools, and integrations
• Excellent communication and presentation skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment
• Strong analytical, problem-solving, and research abilities
• Customer-first mindset and attention to detail
• Ability to work independently and collaboratively
• Strong understanding of nonprofit fund accounting concepts (e.g., restricted vs. unrestricted funds, grant tracking, budget controls, audit readiness, compliance requirements)
• Experience with MIP Fund Accounting or competing nonprofit financial systems (e.g., Blackbaud Financial Edge, Sage Intacct, AccuFund)
• Familiarity with related systems or functional areas: Grant Management, Payroll / HRIS / HRMS / HCM, Time & Attendance, Budget Management, Requisition / Purchase Order / Procurement workflows, Fundraising / Donor Management Systems, Learning Management Systems (LMS)
• Experience supporting or working within nonprofit, association, health center, local government, municipality, Native Nation, or K–12 environments