Senior Implementation Project Manager

DailyPay is transforming the way people get paid. The Sr. Implementation Project Manager will be responsible for initiating, planning, and executing key deliverables throughout the implementation lifecycle to ensure strategic projects meet or exceed client success expectations.

Responsibilities:

• End-to-End Delivery: The Sr. Implementation Project Manager owns the customer lifecycle from the point of sale through 'Go-Live,' ensuring the program setup aligns with the client's business goals
• Stakeholder Management: Act as the primary bridge between the client’s sponsors and your internal teams
• Risk Mitigation: Proactively identify 'scope creep' and technical hurdles that could delay the timeline or inflate the budget
• Provide strategic alignment and increase visibility across DailyPay’s portfolio of active implementations
• Conflict Resolution: Managing the friction that occurs when teams encounter issues or blockers
• Develop and manage organizational process assets and tools to gain efficiencies across projects

Requirements:

• Bachelor's Degree and Equivalent Experience
• 5+ years of client-facing implementation or project management role within a B2B SaaS environment
• Excellent written and verbal communication and presentation skills
• Strong, client-facing organizational and teamwork skills
• Detail-oriented, critical thinker with the ability to prioritize and flexibility to adjust in an evolving environment
• SaaS Implementation Knowledge: Experience with API integrations, data migrations, and product configurations. Proficiency in Agile, Waterfall, or hybrid project management methodologies
• Tool Proficiency: Hands-on experience with PM software and CRM platforms
• Change Management: Proven ability to help organizations transition from legacy systems to implement a new product or technology
• PMP or PM certification(s) is nice to have