Key skills
Outbound sales experienceCold calling skillsCold emailing skillsSalesforce familiaritySpanish fluencyEmpathyApolloSaaSSalesforceCRMSales
About this role
Community Phone is a friendly phone company supporting over 20,000 customers nationwide. As an Outbound Sales Development Representative, you will be responsible for initiating conversations with potential clients and qualifying leads to assist Account Executives in booking discovery calls.
Responsibilities:
- Execute outbound sequences across cold call, cold email, and LinkedIn — personalized, not templated
- Cold call confidently — you're comfortable picking up the phone and starting real conversations with business owners and decision-makers
- Qualify prospects against our ICP and book discovery calls for Account Executives
- Hit weekly and monthly KPIs: dials, connects, emails sent, meetings booked, pipeline sourced
- Use our sales stack (CRM, sequencing tools, LinkedIn Sales Navigator) to work efficiently and stay organized
- Collaborate with marketing and AEs to align on messaging, target segments, and campaign feedback
- Feed intel back to the team — objections you're hearing, competitor mentions, market trends
- Always be improving — show up to coaching, engage in call reviews, and take feedback seriously
Requirements:
- At least one year of outbound sales experience — SDR, BDR, or similar role where you were generating pipeline from scratch
- Proven track record of meeting or exceeding outbound quota in a previous role
- Strong cold calling and cold email skills — you can open a conversation with someone who didn't ask to hear from you
- High-speed internet, a PC or laptop, and noise-cancelling headphones (non-negotiable for call quality)
- Comfortable working fully remote and asynchronously across time zones
- High level of organization — you manage your own pipeline and don't let things fall through the cracks
- Experience selling to small businesses, local government, or community organizations
- Background in telecom, communications, or SaaS
- Familiarity with tools like Salesforce, Outreach, Apollo, or ZoomInfo
- Spanish fluency
- Prior experience at a startup or high-growth company where you had to figure things out as you went