Director, Engineering- Remote

BeyondTrust is a global identity security leader focused on creating a safer world through its cybersecurity SaaS portfolio. The Director of Platform Core Services will lead the architecture and implementation of a secure multi-tenant SaaS platform while mentoring teams and fostering a culture of continuous improvement and collaboration.

Responsibilities:

• Own the full lifecycle of foundational platform services that must be always on, including authentication, authorization, gateway, and customer onboarding
• Drive a culture of continuous learning and continuous improvement, with a focus on predictable delivery and measurable outcomes
• Enable teams to be self-sufficient, establish clear ownership; and drive clear deliverables, roles, and responsibilities across teams
• Partner on architecture decisions for the platform and supporting infrastructure across services, data, pipelines, and deployment
• Build and deliver platform roadmaps with strong product thinking, bring vision, treat platform services as products, and operate with a customer-obsessed mindset
• Mentor and coach leaders, scale leaders of leaders, and strengthen the engineering leadership bench
• Create a culture of collaboration across globally distributed teams

Requirements:

• Bachelor's degree in engineering, Computer Science, or related fields
• 10+ years of software development experience, including building and operating production systems
• 5+ years of experience in delivering multi-tenant cloud-based SaaS products
• Experience building or migrating products to distributed event-based systems using cloud-native technologies
• Experience with Infrastructure as Code (IaC) and knowledge of cloud designs
• Knowledge of DORA metrics, how to use them, and how to use them to drive improvements
• Strong understanding of Agile methodologies with proven track of record of product delivery
• Excellent time management, communication, leadership, and organizational skills
• Able to align stakeholders around shared goals and drive delivery, managing risk and constraints through clear communication, simplification, and focus
• Deep experience with cloud-native technologies and architectures (AWS preferred), including distributed systems and event-driven patterns
• Strong observability and reliability experience in cloud environments, including metrics, logs, tracing, and incident workflows
• Experience building cloud-scale streaming, analytics, and data products
• Strong ability in communicating technical concepts to non-technical audiences and map business needs to technical plans
• Strong spoken and written communication skills with a track record of building a strong written culture
• Demonstrated creative problem-solving in a fast-paced and ever-changing environment