Staff Product Manager - Risk Onboarding

Mercury is a fintech company that builds systems to identify good customers and protect them throughout their banking experience. As a Staff Product Manager for Risk Onboarding, you will lead collaboration with various teams to drive strategy, execution, and ensure high-quality product delivery while understanding customer needs and market dynamics.

Responsibilities:

• Define the vision and technical roadmap for Mercury’s Risk Onboarding team
• Lead transformation of our onboarding systems into the new agentic world
• Gain a deep understanding of our current and potential customers’ needs
• Gain a deep understanding of the market and Mercury’s products today
• Leverage data and research to inform decision making
• Develop and articulate metrics, requirements, goals, and features
• Collaboratively prioritize and detail projects with designers and engineers
• Lead strong, collaborative partnership within your team, execs, and broadly within Mercury

Requirements:

• 10+ years of experience, including a minimum of 5+ years spent delivering high quality software products
• Domain expertise in KYC/KYB/Identity is a strong plus
• Experience navigating and thriving in a highly regulated environment
• Empathize with customers — deeply understand user needs and translate insights into compelling product direction and value propositions
• Drive informed decision-making — use data and research to shape priorities, define success metrics, and validate product bets
• Deliver high-impact experiences — partner closely with design and engineering to build intuitive, high-quality products
• Prioritize and execute with focus — define clear requirements, make thoughtful tradeoffs, and lead complex cross-functional initiatives to successful delivery
• Communicate clearly and foster accountability — align stakeholders, ensure strong collaboration, and uphold high standards of ownership and execution