Canteen North America is a company that combines food, service, and technology to enhance workplace experiences. They are seeking a Sales Development Representative (SDR) who will focus on generating qualified sales opportunities and filling the sales funnel through strategic outreach and personalized messaging. The ideal candidate will have a hospitality background and strong communication skills to effectively engage prospects and drive pipeline growth.
Responsibilities:
- Own the top of the funnel by identifying, engaging, and qualifying prospective clients through strategic, multi-channel outbound outreach (phone, email, social media, etc.)
- Partner with Regional Sales Directors to align on territory strategy, build target lists, and secure high-quality meetings with decision-makers
- Conduct thorough research on organizations and contacts to personalize outreach and position Compass Group’s value effectively
- Utilize CRM and sales tools to manage workflows, track performance, and maintain clean, up-to-date data on all activities and opportunities
- Leverage marketing assets and collaborate with creative teams to craft compelling messaging tailored to prospect needs and industry trends
- Analyze campaign and outreach performance to adjust strategies, improve results, and share actionable insights with team members
- Stay informed on market shifts, industry updates, and competitor positioning to enhance messaging and improve prospect engagement
- Demonstrate professionalism, persistence, and adaptability in all interactions—balancing high activity levels with thoughtful, personalized execution
- Exceed activity and conversion targets by consistently applying sales acumen, curiosity, and critical thinking to drive pipeline growth
Requirements:
- Demonstrated success in high-volume outreach environments (phone, email, social, video)
- Proficient with CRM systems and common sales tools
- Strong written and verbal communication skills
- Organized, self-motivated, and comfortable working remotely
- Confident handling objections and engaging decision-makers
- Quick learner who thrives in a fast-paced, evolving environment
- Bachelor's degree preferred or equivalent professional experience
- 1–2 years of outbound prospecting or business development experience (preferred)