Business Development Manager

The Language Group, LLC is a localization services company that focuses on driving revenue growth in the language services industry. The Business Development Manager is responsible for identifying, pursuing, and closing new business opportunities, particularly in healthcare, e-learning, manufacturing, and technology sectors, while also expanding relationships with existing clients.

Responsibilities:

• Identify and secure new business opportunities in localization, translation, and multilingual content services, with a strong emphasis on healthcare, e-learning, manufacturing, and technology industries
• Develop and execute a strategic sales plan to expand the company’s market share in localization services
• Respond to inbound leads and proactively reach out to potential clients to guide them through the sales cycle
• Prepare and present customized proposals, pricing models, and solutions that align with client localization needs
• Engage in networking, industry events, trade shows, and online platforms to build strong relationships and generate leads
• Stay up to date on industry trends, client challenges, and competitive insights to position the company as a trusted partner in localization
• Utilize CRM tools to document all sales activities, track progress, and ensure accurate reporting
• Collaborate with the marketing team to develop targeted outreach campaigns and promotional materials
• Serve as the primary point of contact for assigned localization clients, ensuring a seamless client experience
• Conduct regular check-ins to provide updates, gather feedback, and identify opportunities for upselling and cross-selling localization solutions
• Work closely with project managers and linguists to ensure smooth service delivery and client satisfaction
• Address any client concerns proactively, providing solutions to maintain long-term partnerships
• Support the onboarding process for new clients, ensuring they understand service offerings and workflows
• Demonstrate the ability to quickly contribute to sales success and take on increasing leadership responsibilities
• Serve as a mentor to junior team members and assist in developing best practices for the sales team
• Exhibit prior team management experience and readiness to lead a business development team within 18-24 months

Requirements:

• Bachelor's degree in business, marketing, linguistics, international relations, or a related field
• Minimum of five years of experience in sales or business development within the localization, translation, or language services industry
• Proven track record of exceeding revenue goals and securing high-value deals
• Prior experience in team management or leadership is highly desirable
• Proven ability to generate leads and close sales in the localization industry
• Strong understanding of localization processes, translation services, and multilingual content strategies
• Excellent communication, negotiation, and presentation skills
• Highly organized, proactive, and results-driven approach to sales
• Ability to build and maintain relationships with key decision-makers
• Willingness to travel as needed to meet clients and attend industry events
• Prior experience in selling a broad portfolio of language solutions, including interpretation, linguistic assessments, and language training
• Experience in localization technology integration sales to cross-functional client teams, including IT, EHR/telehealth, LMS, HR, and Fintech
• Exhibit prior team management experience and readiness to lead a business development team within 18-24 months