SalesForce Developer

HTC Global Services is seeking a Senior Salesforce Developer to support a manufacturing client leveraging Salesforce Service Cloud and Experience Cloud. This hands-on role focuses on enhancements, troubleshooting, and platform maintenance in a production environment, requiring strong technical delivery and collaboration with stakeholders.

Responsibilities:

• Deliver hands-on Salesforce enhancements and maintenance across Service Cloud and Experience Cloud
• Partner with stakeholders to clarify requirements, troubleshoot issues, and translate needs into implementable solutions
• Design, develop, and maintain Apex classes, triggers, schedulers, and Queueable jobs, including strong unit test coverage
• Build and support Lightning UI using Lightning Web Components (LWC) and Aura (as needed)
• Configure and maintain declarative functionality including Validation Rules, Lightning Flows, and related configuration
• Support Experience Cloud implementations (customer/partner portals), including enhancements and issue resolution
• Develop and maintain integrations between Salesforce and internal/external systems using REST/Web APIs and related tools (including P2P or third-party/middleware tools as applicable)
• Create and maintain reports and dashboards to support operational and business needs
• Support data migration, extraction, and cleanup activities using tools such as Data Loader and Workbench
• Collaborate with a distributed delivery team to ensure clear documentation, smooth handoffs, and timely updates throughout the work lifecycle

Requirements:

• 8–10+ years of Salesforce application development and platform maintenance experience
• Strong hands-on experience with: Apex (classes, triggers, async processing: schedulers/Queueable) and test classes
• Strong hands-on experience with: Lightning Web Components (LWC) and Aura
• Strong hands-on experience with: Salesforce declarative tools (Flows, validation rules, etc.)
• Strong hands-on experience with: Experience Cloud (community/partner portals)
• Strong hands-on experience with: Integrations using REST/Web APIs and related tooling
• Strong hands-on experience with: Salesforce data tools such as Data Loader and Workbench
• Strong hands-on experience with: Reports and dashboards
• Experience using Salesforce development toolkits and utilities, including VS Code, Force.com IDE, migration tools, etc
• Working knowledge of core web technologies including HTML5, JavaScript, and jQuery (as applicable)
• Strong communication skills and ability to collaborate with cross-functional teams across time zones
• Salesforce certifications required: Salesforce Administrator (ADM-201)
• Salesforce certifications required: Salesforce Platform Developer I & II
• Familiarity with Salesforce DevOps / CI/CD practices (e.g., Git-based deployments, Copado, Gearset, etc.)
• Experience supporting production environments with SLAs, incident response, and ongoing optimization
• Background supporting manufacturing or service operations processes