TDS Telecom is a leading provider of high-speed internet, TV entertainment, and phone services. They are seeking a Technical Project Manager to lead large teams and manage complex technology initiatives, ensuring compliance with company policies and successful project deliverables.
Responsibilities:
- Ensure that project activities and work products are in compliance with company development policies, procedures, and standards
- Prepare work plans for product deliverables, manage human and fiscal resources, effectively negotiate timelines, scope, and cost constraints with project sponsors to attain project goals, oversee completion of tasks, provide status and completion reports to management, and administer the vendor contracts for the project
- Establish, grow, and maintain professional business relationships with internal sponsors and project stakeholders, other support teams within the company, and external product and service vendors
- Prepare cost benefit studies for proposed projects consistent with business goals and financial constraints using the appropriate financial analysis tools
- Develop and maintain business cases for projects and complete the business value realization report at project completion
- Establish project budgets, cost tracking mechanisms, processes for release of funds, and financial reporting for project sponsors and stakeholders
- Take correction action as required to reduce financial risks and mitigate potential budget-related problems
- Ensure successful adoption of project deliverables and the necessary business process changes through effective best-practice organizational change management practices
- Lead project communication (e.g. written, verbal, social media, etc.) to appropriately engage and inform project sponsors and stakeholders on project performance and progress
- Maintain project records to ensure compliance company policies and audit requirements
- Lead risk identification, quantification, and mitigation efforts to ensure completion of the project within the agreed upon schedule, scope, and budget constraints
- Take corrective action as needed to mitigate risks and implement contingency plans for triggered risk events
- Maintains expert knowledge of the principles and practices of the company's chosen markets
- Maintains expert knowledge of trends in project management best practices relevant to company's operations
- Establishes and maintains contacts with vendors important to the company's success
Requirements:
- Bachelors degree (or higher) -OR- 4+ years professional work experience
- 6+ years' experience in information technology development with exposure to all phases of at least one life cycle process model
- Experience with Salesforce preferred
- Knowledge of various project management tools to develop a comprehensive project work plan such as Work Breakdown Structure (WBS), Organizational Breakdown Structure (OBS), cash flow analysis, Gantt and network diagrams, and resource schedules
- Knowledge of techniques such as the Critical Path Method (CPM) to assess and report on risks in project schedule; knowledge of corrective action steps to reduce risks and mitigate problems
- Knowledge of System Development Life-Cycle (SDLC) methodologies such as Waterfall, Rapid Application Development, or Agile SCRUM
- Knowledge of system testing practices and tools
- Knowledge of problem-solving techniques and tools
- Knowledge of techniques for vendor product solicitation, evaluation, and selection
- Ability to travel as needed for company business and professional development
- Ability to work nights and weekends as needed for system implementations and resolving system problems
- Knowledge of business analysis practices and business process modeling
- Knowledge of quality management and quality improvement practices
- Knowledge of team leadership skills, practices, and behaviors
- Knowledge of techniques, tools, and applicable laws to conduct effective and legal interviews
- Knowledge of techniques for writing and presenting business proposals to management
- Knowledge of techniques to establish business relationships with outside vendors
- Knowledge of effective writing and public speaking skills. Ability to convey complex information to general audiences
- Knowledge of company policies along with state and federal employment laws relevant to supervisory duties
- Knowledge of techniques and models for initiating and promoting change (e.g. organizational, process, policy)