General Manager

Come Join Our Team:

We take pride in building quality products—and enriching the lives of those who make it possible. As a growing company, we invest in our people, our processes, and the technology that drives our success. We believe that when our team members thrive, our company thrives. We offer opportunities for career growth in a supportive, hands-on environment where your contributions make a difference every day. Most importantly, you’ll be part of a positive, team-oriented culture where autonomy is earned, hard work is rewarded, and every employee’s voice matters. Come grow with us and help shape our future!

Who We Are:

Mission Communications, a TASI Measurement company, is a leader in managed SCADA and remote monitoring solutions for the water and wastewater industry, providing cloud-based telemetry, remote terminal units (RTUs), and 24/7 support to municipal and rural utilities across North America. Mission pioneered the use of cellular networks and a Software-as-a-Service model to deliver a turnkey SCADA solution that combines field hardware, national wireless networks, centralized servers, advanced alarming, and web-based software into a single, predictable-cost offering. The company serves over 6000 utilities and municipalities with their SCADA & monitoring needs for water and wastewater applications.

Mission operates as a high-growth platform within a broader group of measurement and industrial technology companies, with strong momentum from increasing SCADA adoption in global water and wastewater management. Being a part of TASI Measurement means we have big company perks with a decentralized operating structure that empowers us to remain close to our customers and their needs.

What We Offer:

• Competitive salaries
• 10 paid holidays each year, vacation, sick time and volunteer time
• 401(k) with employer match – immediately vested
• HSA, pre-tax health savings program
• Flexible work schedules that promote a healthy work-life balance
• Top-tier medical, dental, and vision insurance
• Employer-paid life insurance
• Pet Insurance
• Tuition Reimbursement
• Scholarship Programs

Job Summary:

The General Manager (GM) will be the senior business leader, accountable for the overall performance and strategic direction of Mission Communications, with full P&L responsibility for a fast-growing business. The GM will own the commercial strategy, oversee day-to-day operations, and ensure that Mission continues to scale profitably while maintaining its reputation for reliability, innovation, and customer service in the water/wastewater utility segments.

This role is best suited for a commercially oriented, technically grounded executive who has successfully led a business or significant business unit through growth, ideally in industrial technology, automation, IoT, or water infrastructure markets. Prior exposure to the water/wastewater or utility space and demonstrable P&L ownership are strongly preferred.

Essential Functions:

• Own full P&L responsibility for a fast-growing business, including revenue, gross margin, operating expenses, EBITDA, capital allocation, and pricing strategy.
• Define and execute Mission’s multi-year growth strategy, expanding market share across utilities and municipalities while identifying new segments, partnerships, and adjacencies.
• Lead all commercial activities, including sales, marketing, key account management, and installed-base expansion.
• Establish annual operating plans, budgets, and KPIs; monitor performance and drive corrective actions to ensure profitable growth.
• Oversee manufacturing/assembly, supply chain, technical support, and service delivery to ensure on-time, high-quality deployments and ongoing service.
• Set product strategy and roadmap for the RTU portfolio and 123SCADA platform in partnership with engineering, aligning innovation with market needs and industry trends.
• Build, lead, and develop a high-performing cross-functional organization spanning sales, engineering, , finance, and customer support.
• Foster a culture of accountability, collaboration, continuous improvement, and customer-centric decision-making.
• Serve as the primary business leader and liaison to group leadership, communicating performance, risks, and strategic direction.

Other Responsibilities:

• Evaluate and support inorganic growth opportunities, integrations, or strategic partnerships as appropriate.
• Periodically represent Mission at industry events, tradeshows, associations, and key customer engagements to strengthen brand presence and market positioning.
• Ensure appropriate governance, compliance, quality, environmental, and safety standards are maintained.
• Drive continuous operational improvement initiatives leveraging KPI-based management and data-driven decision-making.
• Support leadership succession planning and organizational capability development.

 Qualifications:

• Bachelor's degree in technical discipline (e.g., Electrical, Mechanical, Industrial, Chemical, or Systems Engineering; Computer Science; or related field).
• MBA or equivalent advanced business qualification preferred but not required.
• 12+ years of progressive leadership experience in industrial technology, automation, SaaS/IoT, or related B2B environments, with a strong commercial orientation.
• Prefer candidates who have had previous direct P&L responsibility for a business or business unit of meaningful scale with demonstrated profitable growth.
• Experience selling to utilities, municipalities, or critical infrastructure customers; water/wastewater experience strongly preferred
• Proven track record leading cross-functional teams that include sales, operations, engineering, and customer service.
• Background in businesses that combine hardware with recurring service/software revenue (e.g., managed services, SaaS, telemetry/SCADA).

Physical Demands:

• The employee may be required to travel up to 30% to [meet clients, attend conferences, perform site visits, etc.]. Travel may involve [overnight stays/air travel/driving personal vehicle].
• While performing the duties of this job, the employee is regularly required to:
• Stand, walk, bend, reach, and lift or move items (typically up to 30 lbs).
• Specific vision abilities required by this job include close vision, distance vision, and depth perception.

Commitment to People and Planet:

TASI Measurement is committed to fostering a sustainable and socially responsible environment. We believe that our success is not only measured by financial gains but also by the positive impact we have on our employees, communities, and the world around us. As part of our commitment to people, we strive to provide a supportive and inclusive workplace where every individual is valued, respected, and given equal opportunities to thrive. We prioritize the well-being, safety, and personal development of our employees, recognizing that they are the engine driving our success.