Key skills
BILeadership
About this role
📍 Lincoln (Hybrid – 2 days per week in our Lincoln office, 3 days remote)
🚆 Regular travel to our Sheffield and London offices (appx twice per month)
✴ All travel (to non base office) and accommodation costs are fully covered
Our mission
Two in five people in the UK rent their homes.
At Goodlord, our mission is to be the gold standard platform for renting - simplifying the process for agents, landlords and tenants alike.
We started Goodlord because we believed renting could be simpler, more transparent and far less stressful for everyone involved. As more people rent their homes and digital expectations rise, we’ve continued to evolve our platform and products to meet that need.
Today, more than 3,000 letting agents use Goodlord and over 350 Goodlordians across the group are helping us build the future of renting.
Like most scale-ups it’s been a bit of a rollercoaster journey - but we’re now stronger than ever and continuing to invest heavily in our people and leadership capability as we grow.
The opportunity
We’re looking for a People Partner who enjoys figuring things out.
Someone who notices when something in a team isn’t quite working - whether that’s rising absence, uneven performance or managers struggling to have the right conversations - and works with leaders to understand what’s really going on and how to fix it.
Our People Partners combine strong HR fundamentals with curiosity, judgement and commercial thinking. We’re people-led and policy-light, so this role is about solving real problems with managers rather than simply applying process.
You’ll be part of a collaborative People team of nine, reporting to our People Partnering lead, our People Partners work closely with our People Ops and Talent teams to support leaders as we continue to grow.
What the role looks like in practice
In a typical week you might:
Coach a manager through a complex ER or performance situation
Help a leadership team understand a pattern in engagement, absence or performance
Deliver part of our leadership development programme for managers
Support organisational design decisions as teams evolve
Analyse people data and insights to identify trends and improve outcomes
Work closely with leaders to strengthen team structure, performance and capability
This role blends hands-on HR work with bigger-picture thinking - the operational reality and the strategic perspective.
What we’re looking for
What matters most is that you enjoy partnering with managers and solving people problems.
You’ll likely bring:
Solid commercial experience as a People Partner/HR Advisor/HRBP/HR Generalist in a high-performing People team. (Ideally in a Tech or Regulated business but this is not essential!)
Strong subject matter expertise on all things ER - you’ll be expected to autonomously manage your own cases, identify risks and find ways to navigate complex situations. To reiterate, we are people led and policy light.
A curious, strategic thinker who can roll up their sleeves; you’re comfortable with data and can think critically to diagnose issues and create solutions that drive a high-performance culture.
Resilience and the ability to thrive in a fast-paced, high-growth environment; you enjoy the challenge of change and are comfortable spotting opportunities to make things better.
A quick note on level
This is a hands-on true People Partner role working closely with managers and teams across the business.
It’s likely to suit someone currently operating as a People Partner, HR Business Partner or Senior HR Advisor, rather than someone already operating at Head of People or Director level.
This role might not be for you if…
You prefer highly structured HR environments with strict processes and escalation frameworks
You enjoy policy interpretation more than diagnosing people problems
You prefer roles focused primarily on HR administration rather than manager partnering
You’re uncomfortable operating in a fast-moving scale-up environment where priorities can shift quickly
Sound like your kind of role?
If you enjoy figuring things out, coaching managers and helping teams succeed, we’d love to hear from you.
What's in it for you:
Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!
Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.
Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics
What’s next?
If you’re ready to help us on our mission to be the gold standard platform for renting, then click apply (2-3 minutes)!
A full job spec is available on request.
Goodlord wants applicants from all backgrounds and walks of life. We are an equal opportunity employer committed to creating an inclusive environment where people can do their best work. If there is anything you need to participate fully in the interview process, we’d love to hear about that - please just include it in your application. Come and join us!
** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.
Regrettably we are not able to provide sponsorship for this role.
No agencies please - we have tried and trusted partners we would turn to should we require support.