Plan review Specialist

Company Description

Founded in 1978, California Closets has built a reputation as the leader and design authority in premium space management, delivering custom-designed organizational solutions and exceptional service. We believe home is more than just a place — it should be a source of creativity, comfort, and connection. From beautiful walk-in closets and entertainment centers to versatile pantries and home offices, we design custom storage solutions that add value to your life and home by making space for what belongs. Think of it as ‘practical magic.’ 

Job Description

The Plan Review Specialist is positioned to help deliver the last impression of the company to the customers. The Plan Review Specialist plays a key role in how the clients view the delivery of quality products, innovative solutions, and white-glove service. This role is a liaison between Design & Manufacturing, ensuring seamless delivery of accurate CAD files to Production. This role also links to Purchasing, delivering accurate information for Purchasing to successfully fulfill all Special Orders.

What We Offer:

California Closets has both company-owned and franchise locations. This location is company-owned, therefore earns the following benefits:

• Health insurance – Medical, Dental, and Vision
• PTO days and paid holidays
• 401K retirement plan with company match
• 40 hours/week with overtime potential
• Grow your career with us – many promotional opportunities are available

Franchises are independently owned and operated and may offer different benefits.

Duties and Responsibilities:

• Responsible for ensuring that all purchasing deadlines are met, efficient process flows are maintained, and the customer experience is flawless.
• Ensure all submissions are accurate to the needs of the Customer, Designer, Standard Product Guide, and Standard Production practices.
• Meet with Design Consultants on an as-needed basis to perform Complexity Reviews of sold jobs to ensure the accuracy of details of the job are correct and ready for submission to the Manufacturing Centers and Purchasing.
• Provide consultation and submission for all other order types based on the business need.
• Produce output files of the final CAD design for Shop & Installation as determined by business need.
• Produce clarity for Installation in final job plans
• Update CRM (Dashboard) with current Job Status and Notes for visibility to the business.
• Participate in business management meetings and provide consultation & support to other departments as needed.

Qualifications

• High school education or equivalent is required
• A minimum of 2 years related experience in a similar role and/or industry required
• Customer-centric approach (Designer, Installation, Shop, Purchasing & End Customer)
• Demonstrates a sense of urgency
• Excellent written, verbal and electronic communication skills
• Self-motivated and able to work independently to drive agreed-upon company/departmental objectives
• Intermediate Math skills including understanding of the Metric System.
• Ability to use MS Office programs including Word, Excel, Outlook, California Closets CRM (CC Dashboard), and CAD software (3D Cadsoft)
• Professional conflict resolution and problem-solving abilities
• Ability to read and create CAD files and Shop/Installation paperwork
• Ability to work in front of a computer for long periods of time
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions

Additional Information

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All your information will be kept confidential according to EEO guidelines.

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