Jira Implementation Consultant

Job Title: Jira Implementation Consultant Location: Hybrid On-Site 3 Days in the Buckhead Area of ATLANTA, GA Duration: 6 Month Contract (Strong likelihood of Extension or Conversion to Full-Time)

About Authority Brands

Authority Brands is a leading provider of home service franchise brands, supporting a network of franchisees across North America.

The company focuses on operational excellence, scalable technology, and innovative systems that enable franchise owners to deliver best-in-class services to customers.

As Authority Brands continues to expand its technology capabilities, the organization is investing in improved workflow management and project visibility through the implementation and optimization of Jira.

Position Overview

Authority Brands is seeking a  Jira Implementation Consultant  to lead and support the implementation, configuration, and optimization of  Atlassian Jira  across technology and business teams.

This individual will serve as both a  technical Jira expert and a business-facing consultant , helping translate organizational needs into scalable workflows and solutions within Jira.

The ideal candidate will have deep experience configuring Jira environments while also partnering closely with stakeholders to gather requirements, design workflows, and ensure successful adoption across teams.

This is a  6-month contract engagement with a strong likelihood of extension or conversion to a permanent role  based on project success and organizational needs.

Key Responsibilities

· Lead the  implementation, configuration, and optimization of Jira  for cross-functional teams.

· Partner with  business stakeholders, product leaders, and technology teams  to gather requirements and translate them into Jira workflows and configurations.

· Design and implement  Jira workflows, boards, dashboards, permissions, and custom fields  aligned with business processes.

· Provide  consultative guidance  on best practices for Agile project management and Jira usage.

· Configure and maintain  Jira integrations  with other tools where applicable.

· Develop and implement  reporting dashboards and metrics  to support project visibility and operational insights.

· Facilitate  requirements workshops and stakeholder sessions  to understand business needs and improve workflow efficiency.

· Support  user training and adoption , including documentation and process guidelines.

· Troubleshoot system issues and optimize configurations to improve system performance and usability.

· Work closely with leadership to ensure Jira supports  scalable operational and product development processes .

Required Qualifications

· 5+ years of experience working with  Jira , including configuration and administration.

· Experience leading or supporting  Jira implementations or large-scale Jira optimizations .

· Strong understanding of  Agile, Scrum, and/or Kanban methodologies .

· Ability to  translate business requirements into technical configurations  within Jira.

· Experience working directly with  both technical teams and business stakeholders .

· Strong communication and stakeholder management skills.

· Experience building  custom workflows, dashboards, reporting, and automation within Jira .

· Proven ability to drive  user adoption and process improvement .

Preferred Qualifications

· Experience with  Jira Service Management or Jira Software implementations .

· Familiarity with the  Atlassian ecosystem  (Confluence, Bitbucket, etc.).

· Experience working in  consulting or enterprise implementation environments .

· Atlassian certifications (Jira Administrator, Atlassian Certified Professional) are a plus.